Amit Kumar

Final-year Civil Engineering student aiming to leverage hands-on experience in business development and client relations to transition into a Customer Account Management Executive role. Proven ability in stakeholder management, communication, and multi-tasking under target-driven environments.

Business Development Executive - Averaxis

(2026-06)

• Managing end-to-end client accounts and relationships, achieving a 90% customer satisfaction rate from initial onboarding to long-term engagement.
• Utilizing CRM tools and MS Office to track client interactions, manage pipelines, and maintain highly organized database systems.
• Actively driving client growth strategies, resulting in a 15% increase in month-on-month premium account retention and acquisition.
• Collaborating with cross-functional teams to resolve client queries quickly, improving service delivery and conversion rates by 12%.

Trainee Engineer - Road Construction Department, Garhwa - Garhwa

(2025-05 - 2025-07)

• Coordinated daily with multi-level stakeholders, contractors, and on-site teams to ensure seamless project execution.
• Supervised task groups and acted as a primary communication bridge between senior engineers and execution teams to eliminate delays.
• Handled multiple operational responsibilities under strict deadlines, maintaining precision and reporting efficiency.

B.Tech - Civil Engineering - National Institute of Technology Jamshedpur

Intermediate - AS College Deoghar

Matriculation - Modern Public School