Amit Preet
Customer Relationship Management Professional with 3 Years of Real Estate Experience
About
To leverage over 3 years of hands-on experience in Customer Relationship Management (CRM) within the real estate sector, including client handling, CRM audits, database management, and service optimization. Seeking a challenging role in a dynamic organization where I can contribute to enhancing client satisfaction and operational excellence while growing professionally.
Experience
Customer Relationship Management – CRM & Audit - Real Estate Company, Zirakpur - Zirakpur
- Knowledge of 4QT software, creating demands, follow ups, creating Money receipts, Preparation of Allottment Letter and Builder Buyer Agreement and Welcome Letter.
- Handled CRM audits, reviewing customer data entries, lead statuses, and follow-up records to ensure compliance and accuracy.
- Maintained and updated CRM database, ensuring data integrity for sales and service departments.
- Coordinated with internal departments to resolve client queries efficiently, reducing response times.
- Conducted regular follow-ups with clients to ensure post-sales support and encourage repeat business.
Education
Masters of Commerce - M.Com - Punjabi University, Patiala (2018)
Bachelor of Commerce - B.Com - Punjabi University, Patiala (2016)
12th (Senior Secondary) - Punjab School Education Board (2013)
10th (Matriculation) - Punjab School Education Board (2011)
