Brigalia Bricks
Customer Service administrator
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About
Dedicated Customer Service Consultant at Dis-Chem Amberfield Pharmacy with proven skills in SAP, MyConnect, and complaint resolution. Strong communicator with a track record of maintaining accuracy, confidentiality and high customer satisfaction in fast paced retail pharmacy environment. I'm also the colleague people come to for help training on systems and service standards. Quick learner and supportive team member.
Experience
1.Customer Service Consultant
-Operate POS system and manage cash transactions, returns and exchanges while managing till accuracy
-Assist customer with product advise,Dischem Benefit sign ups, and stock availability
-Support new team members by training them on SAP, customer service standards and store procedures
-Maintain stock levels, shelf merchandising and store cleanliness during peak retail hours
Education
-Matric Certificate
School Name: Serutle Secondary School
Year obtained:2011
Subject Passed: English, Sepedi, Mathematics, Physical Science Life Science, Agricultural Science and LO
Dis-Chem Customer Service Training-inhouse training
Covered: SAP, Myconnect and POPIA compliance
