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Amitpal Singh

Amitpal Singh

Head Customer Experience

Talent
Colāba, MumbaiMember since August 19, 2023
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About

Customer Service, Customer Experience, Service Delivery, Process Excellence, Digital Transformation, Contact Center, Back Office, Process Re-engineering, Service Excellence, Project Management, Product Management, Net Promoter Score, VOC, CX, UX UI

Experience

Contact Center OperationsBack Office OperationsProcess Re-engineeringProcess ExcellenceProduct ManagementDigital TransformationCustomer ExperienceNet Promoter ScoreVoice of CustomerTelecomCustomer ServiceBanking Operations

Education

Contact Center OperationsBack Office OperationsProcess Re-engineeringProcess ExcellenceProduct ManagementDigital TransformationCustomer ExperienceNet Promoter ScoreVoice of CustomerTelecomCustomer ServiceBanking Operations

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