Executive Assistant - MD HR Admin at JSN Software PVT. LTD (2024-04 – Present)
- Managed the Director's calendar, including scheduling appointments, meetings, and prioritizing engagements to ensure efficient time management.
- Handled correspondence, emails, and official communications with professionalism and confidentiality.
- Prepared reports, and detailed meeting minutes to support decision-making processes.
- Coordinated effectively with staff and external stakeholders to ensure smooth communication and operations.
- Maintained and safeguarded confidential records, documents, and administrative data.
- Assisted in organizing events, functions, and various administrative activities.
- Monitored and followed up on assigned tasks to ensure timely completion and adherence to deadlines.
Software Engineer at Cognizant Technology Solutions (2022-05 – 2022-11)
Software Engineer at Legato Health Technologies (2020-08 – 2022-01)
Executive Assistant to MD HR Coordinator at Lamtuf Plastics Limited (2017-03 – 2020-06)
- Acting as the first point of contact for clients or colleagues.
- Ability to manage multiple priorities with strong attention to detail.
- Support leadership offsites, town halls, and engagement events.
- Track strategic projects and provide updates.
- Coordinate vendors and external partners.
- Serve as a key point of contact for internal and external stakeholders.
- Draft and review communications and reports.
- Enable clear and proactive communication across global teams.
- Coordinate with HR, Finance, IT, and Facilities teams.
- Track initiatives, deadlines, and deliverables.
- Manage complex calendars, travel, and scheduling across time zones.
- Coordinate meetings, logistics, and preparation for leadership engagements.
- Prepare presentations, reports, and executive materials.
- Capture and track meeting outcomes, action items, and follow-ups.
- Familiarity with AI tools and automation.
- Handling sensitive information with confidentiality.
- Maintaining a high level of professionalism and trustworthiness.
- Screening calls and messages to prioritize important matters.
- Strong analytical and problem-solving skills.
- Experience in project or program coordination.
- Write compelling job descriptions and post openings on job boards, social media, and career sites.
- Screen resumes, conduct initial interviews, and assess candidates for skills and cultural fit.
- Coordinate and schedule interviews with hiring teams.
- Maintain an organized Applicant Tracking System (ATS) for efficient candidate management.
- Hands on experience of HRIS & WFM.
- Ensure a seamless onboarding process for new hires.
- Track and analyze hiring metrics (time-to-fill, cost-per-hire) to improve recruitment strategies.
HR & BDE at Monster.com (2016-03 – 2017-03)
- Work closely with the talent acquisition team for a seamless hiring process.
- Manage the full recruiting lifecycle across the various departments of the organization.
- Build a strong employer brand for the company, by finding and hiring the right candidate for the job.
- Partner with hiring managers to define staffing needs and create effective hiring strategies.
- Keep track of job boards, social networks, and other platforms that enable HR hiring, with relevant job descriptions and announcements.
- Utilize digital and traditional networking platforms.
- Create targeted outreach campaigns.
- Develop comprehensive business proposals.
- Communicate value propositions effectively.
- Develop long-term client relationship strategies.
- Negotiate contracts and service agreements.
- Develop strategic account expansion plans.
Customer Care Executive – Operations at Tata Business Support Services Ltd (2010-02 – 2013-05)
- Responsible for attending all incidents, service requests landing at the Technical Tool, & Mail. (Nodal desk).
- Responsible to track engineer's availability to assign incidents without violation of the SLA.
- Responsible for handling a case of Voice and Data Product, VPN Photon, Landline, Broadband.
- Monitoring of technical cases and assign it to NOC Team.
- Internet Troubleshooting.
- Maintaining good SLA and CSAT for the Problems.
- Handling escalations of users for their concerned problems.
- Responsible to inform Program manager if the case is going out of SLA.
- Responsible to give proper Update to customer on any delays in resolution of an Incident.
