Anas Khan

Dedicated and customer-focused professional with experience in customer support and back-office operations. Skilled in handling customer queries, resolving issue efficiently and maintaining accurate records while delivering high-quality service. Proficient in CRM systems, data entry and Microsoft Office with strong communication, problem-solving and organizational skills.

Adaptable to fast-paced work environment, including UK shift operations and committed to contributing to team success and customer satisfaction.

Customer Support Associate at Niftel Communications (2025 – Present)

• Provided customer support to UK-based clients via phone, email and chat.
• Handled inbound and outbound customer interactions professionally and efficiently.
• Maintained accurate records of customer interactions using CRM software.
• Achieved service quality and productivity targets in a fast-paced environment.
• Demonstrated excellent communication, active listening, and problem-solving skills.
• Worked night shifts (UK shift) while maintaining consistent performance and adherence to schedules.

Data Entry Executive at Zee Exim (2024 – 2025)

• Entered, verified, and updated business data with a high level of accuracy.
• Maintained digital records and ensured data integrity across internal systems.
• Processed documents and prepared reports as required by management.
• Reviewed data for errors and corrected discrepancies to ensure accuracy.
• Improved efficiency by organizing and maintaining structured records.
• Assisted in preparing spreadsheets and reports using Microsoft Excel.
• Met daily data entry targets while maintaining quality standards.
• Coordinated with different departments to ensure timely completion of data processing tasks.

Bachelor's degree – CSJMU (2026)

Intermediate – UP Board Allahabad (2020)