Anil Sharma

Seasoned professional with over 18+ years of leadership experience in skilling, employability, strategic Operations. Proven expertise in Operations, program delivery, and stakeholder engagement for large-scale CSR and government-funded projects, including operation management of one of the biggest initiatives of government under Samagra Shiksha Abhiyan. Adept at driving operational excellence, forming strategic alliances, and delivering measurable outcomes across diverse sectors.

Assistant General Manager – Operations at Univo Education Private Limited (Amity University Online) (2025-11 – Present)

• Lead end-to-end operational management for all channel partners (agents, franchisees, affiliates)
• Onboard, train, and support new and existing partners on processes, systems, and policies
• Ensure smooth flow of information and documentation between UNIVO and partners
• Monitor and streamline sales funnel activities – from lead generation to enrollment closures
• Collaborate with marketing, admissions, and CRM teams to ensure timely support to channel partners
• Identify and fix process gaps to improve turnaround time (TAT) and conversion ratios
• Oversee implementation and optimization of CRM tools and dashboards for channel operations
• Ensure all channel sales activities adhere to company policies and university guidelines
• Monitor quality assurance metrics and maintain audit trails for partner activity
• Prepare and present regular reports on partner performance, lead pipelines, and operational KPIs
• Conduct periodic reviews and performance evaluations of channel partners and recommend corrective actions where needed
• Lead and mentor a team of channel operations executives/managers
• Foster a culture of accountability, performance, and continuous improvement

Independent Consultant at Independent Consultant (2024-11 – 2025-11)

• Operations of skilling projects across B2G and B2B segments, achieving high engagement
• CSR Implementation of Large-Scale Projects: Managed the Operations of comprehensive CSR initiatives, ensuring alignment with organizational and stakeholder goals
• Leadership in Strategic Project Management: Spearheaded end-to-end project lifecycles, ensuring timely delivery across corporate and government domains while maintaining alignment with stakeholder expectations
• Corporate & Government Alliances: Fostered high-impact relationships with stakeholders, driving sustainable partnerships and ensuring seamless project execution
• Operational Excellence: Designed and implemented robust SOPs, achieving operational efficiency and enhancing overall project outcomes
• Team Empowerment: Directed cross-functional teams, providing strategic guidance and fostering a culture of excellence
• Performance Monitoring & Evaluation: Established frameworks to track milestones, deliverables, and quality benchmarks, ensuring continuous improvement and satisfaction

Senior Consultant at Centum Foundation and Centum WorkskillsIndia Ltd (2021-04 – 2024-10)

• Operations of skilling projects across B2G and B2B segments, achieving high engagement and placement rates
• CSR Implementation of Large-Scale Projects: Managed the Operations of comprehensive CSR initiatives, ensuring alignment with organizational and stakeholder goals
• Budgeting Expertise: Developed and managed budgets for multiple projects, ensuring financial feasibility and effective allocation of resources
• Corporate & Government Alliances: Fostered high-impact relationships with stakeholders, driving sustainable partnerships and ensuring seamless project execution
• Operational Excellence: Designed and implemented robust SOPs, achieving operational efficiency and enhancing overall project outcomes
• Team Empowerment: Directed cross-functional teams, providing strategic guidance and fostering a culture of excellence
• Innovative Business Development: Identified and secured new opportunities, preparing compelling proposals to expand the organization's reach
• Performance Monitoring & Evaluation: Established frameworks to track milestones, deliverables, and quality benchmarks, ensuring continuous improvement and satisfaction

Chief Manager – Delivery & Operations at Times Centre for Learning Ltd. (The Times Group) (2019-07 – 2021-03)

• Led a team of 200+ employees to implement and monitor training programs across multiple regions
• Ensured 100% efficiency and compliance with quality standards by coordinating with stakeholders and managing MIS data
• Provided detailed reporting on ground operations and ensured a conducive learning environment for trainers and students

Regional Manager – Skilling Projects Delivery & Operations at Safeducate Learning Pvt. Ltd. (2017-11 – 2019-07)

• Directed operations, quality, HR, IT, and placements, managing large-scale skilling projects such as DDU-GKY and PMKVY
• Monitored and evaluated project performance across multiple states, ensuring adherence to SOPs and project guidelines

Senior Manager – CSR (Operations & Business Development) at Laurus Edutech Life Skills Pvt. Ltd. (2016-11 – 2017-11)

• Managed PAN-India CSR training operations and client relationships, driving business growth and project execution
• Liaised with corporate clients and government bodies to strengthen partnerships and achieve business goals

Project Manager – Projects at NIIT Yuva Jyoti Ltd. (2015-04 – 2016-10)

• Managed end-to-end operations, including mobilization, quality, and placements for skilling projects in Rajasthan, Bihar, and Kerala
• Ensured seamless project execution and maintained strategic relationships with government officials and clients

Assistant Manager – Operations, Business Development at Laurus Edutech Pvt. Ltd. (2011-02 – 2015-03)

Regional Visual Merchandiser at Aditya Birla Nuvo Ltd. (2010-06 – 2011-02)

Visual Merchandiser & Customer Executive at HyperCity Retail India Ltd. (2007-07 – 2008-04)

Customer Service Executive at Sify Technologies Limited (2006-07 – 2007-06)

MBA in Marketing – Madras University, D.G. Vaishnav College (2010)

B.Sc. in Mathematics – Tamil Nadu State Board (2006)