Anjali Arya
ASSISTANT MANAGER
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About
Results-driven banking professional with 2 years of experience in retail banking, cash operations, customer service, and regulatory compliance. Skilled in cash handling, KYC/AML, account operations, audit support, and customer relationship management. Recognized for maintaining high accuracy, ensuring RBI compliance, and delivering exceptional customer service. Eager to contribute my banking expertise and problem-solving skills in a growth-oriented organization.
Experience
Assistant Manager at Axis Bank Ltd. (2024-09 – 2026-06)
- Managed daily cash operations and high-value transactions with 100% accuracy.
- Ensured compliance with RBI regulations, KYC/AML policies, and internal banking procedures.
- Processed cash deposits, withdrawals, account transfers, and customer transactions efficiently.
- Verified customer documentation and maintained accurate records for audits and compliance.
- Delivered prompt customer service by resolving banking queries and transaction-related issues.
- Performed cash reconciliation, vault management, and end-of-day balancing.
- Supported internal and external audits by maintaining accurate transaction documentation.
- Assisted in cross-selling banking products and strengthening customer relationships.
- Maintained zero major cash discrepancies while adhering to operational and security standards.
Banking Intern - On The Job Training (PGDBFS) at Axis Bank Ltd. (2024-03 – 2024-08)
- Completed a 6-month On-the-Job Training as part of the PGDBFS program by Manipal Academy of Higher Education.
- Assisted in daily branch operations, teller services, and cash handling.
- Processed customer transactions under the guidance of senior banking professionals.
- Verified KYC documents and supported compliance with RBI guidelines.
- Assisted customers with account-related queries and banking services.
- Gained hands-on experience in retail banking operations, customer service, and branch documentation.
Education
Post Graduate Diploma in Banking Services (PGDBFS) – Manipal Academy of Higher Education, Manipal Banglore (2023-12 – 2024-03)
Bachelor of Business Administration (BBA) in Finance – Institute of Technology & Science (ITS), Mohan Nagar, Ghaziabad, Uttar Pradesh (2015 – 2018)
Class XII (CBSE) – Vanasthali Public School (2015 – 2015)
Class X (ICSE) – Touch Wood School (2013 – 2013)
