Ankit Arora

A highly dedicated and results-oriented professional with 10+ years of robust experience in Hospital Administration, Patient Care, and Statutory Compliance Management. Proven expertise in overseeing social welfare schemes (EWS & Ayushman Bharat), managing emergency operations, and ensuring effective coordination/liaising with government bodies and NGOs. Seeking a challenging role as a Liaison Officer / Senior Executive where strong administrative acumen and organizational capabilities can drive operational excellence and compliance.

Deputy Manager & Nodal Officer - Dharamshila Narayana Cancer Hospital - New Ashok Nagar, Delhi

(2021-12)

• EWS Nodal Officer: Led the overall supervision and effective functioning of the E.W.S Department, managing verification, documentation, and entitlement processing.
• Compliance & Emergency Manager: Ensured adherence to minimum statutory and regulatory compliance standards; managed administrative activities during emergency situations.
• Ayushman Card Manager: Supervised and streamlined the processes and documentation related to the Ayushman Bharat scheme.
• Primary Liaison Officer: Served as the key contact, ensuring compliant coordination with Government Hospitals, NGOs, and various Government Authorities.
• Ambulance Transport Manager: Coordinated and managed the hospital's ambulance services and patient transport logistics.
• Handled high-pressure beneficiary cases involving critical care admissions with empathy, confidentiality, and strict adherence to government health protocols.
• Single-point authority for EWS & Ayushman beneficiary facilitation, ensuring zero-delay coordination between patients, hospitals, and government portals while maintaining full statutory compliance.

EWS Nodal Officer - Moolchand Kheratiram Hospital - Lajpat Nagar, Delhi

(2018-09 - 2021-12)

Managed key administrative and patient service functions, contributing to streamlined operational workflows.

EWS Nodal Officer - Max Super Specialty Hospital - Patparganj, Delhi

(2014-11 - 2018-08)

Contributed to the smooth running of administrative tasks, patient documentation, and operational efficiency.

Admission/Discharge & OPD Manager - Yashoda Super Speciality Hospitals - Kaushambi, Ghaziabad

(2012 - 2014)

Successfully managed the critical functions of Admission, Discharge, and Outpatient Department (OPD).

B.A. - Bachelor of Arts - Delhi University (D.U.)

Intermediate - 12th Standard - CBSE Board, Delhi

High School - 10th Standard - CBSE Board, Delhi