Ankur Paul

Enterprise Transitions Leader with 19+ years of experience delivering large scale global programs including 17+ years of experience in Banking, Insurance, Financial services and remaining 2+ years in Oil & Gas. Proven track record within Shared Services, Global Capability Centers (GCCs) and leading BPO organizations, leading complex transition portfolios encompassing Lift & Shift, Vendor Transitions, Transition-as-a-Service, ERP implementations, and Digital Transformations involving 3,500+ FTEs across multiple global locations. Led end-to-end transitions by implementing transition methodologies, stage-gate frameworks and managing execution across Initiation, Solution Design, Knowledge Transfer, Parallel Run, Go-Live, Hypercare, and Stabilization phase.

Extensive experience partnering with senior leadership and cross functional stakeholders to execute strategic transition and transformation roadmaps. Skilled in managing geographically distributed teams, driving stakeholder alignment, and leading cross-functional execution across organization. Evaluated opportunities to integrate emerging technologies and AI-enabled capabilities into transition governance, reporting, & operational workflows to improve efficiency and stakeholder experience.

Experienced in driving team performance by setting clear goals while coaching and developing high-performing members to achieve personal growth, quality and productivity.

Transition Lead – Digital Solutions & Transformation - BP Business Solutions - Delhi / Pune

(2024-05)

Finance Transition Leader leading enterprise Transitions impacting ~1,400 FTEs across global finance operations, including Finance and FP&A migrations from 15+ countries into GCC delivery centers across India and Hungary.

• Lead enterprise Transitions impacting ~1,400 FTEs across global finance operations, including Finance and FP&A migrations from 15+ countries into GCC delivery centers across India and Hungary
• Drive portfolio governance and management for multiple concurrent transitions and transformations involving operating model redesign, organizational restructuring, workforce alignment, and process transformation
• Developed comprehensive Transition plans aligned with change requirements, cost implications and expected outcomes to ensure effective delivery
• Led due diligence and operating model evaluations for strategic initiatives, assessing assisted build, BOT, and captive delivery approaches through cost-benefit analysis, scalability assessment, governance considerations, and execution feasibility studies
• Led strategic partner governance to accelerate hiring cycles and enable scalable resource deployment aligned to program delivery timelines
• Built standardized PMO governance frameworks, transition playbooks, and reporting structures to improve execution consistency across programs
• Established comprehensive process governance documentation, including SOPs, workflows, and RACI matrices, to support effective transition management and operational stabilization
• Established governance cadence, executive reporting frameworks, RAID management process and portfolio dashboards to improve program visibility, execution control, and leadership decision-making
• Identifying and escalated high-impact risks to Governance Boards and implementing mitigation strategies to safeguard delivery outcomes
• Leveraged Power BI, automation solutions, and process intelligence tools to enhance portfolio transparency, governance control, execution tracking, and operational insights across large-scale migrations
• Led a high-performing team Sr. Transition Managers and PMOs managing planning, end-to-end governance, delivery assurance, and operational stabilization across complex transformation programs

Deputy General Manager – Transition Leader (BFSI) - HCL Technologies - Noida

(2023-05 - 2024-05)

Led a key program for one of HCL's largest deals – a $2.1B migration execution for ~450 FTEs from global capability centers to delivery hubs in Philippines & India, overall delivered $500M in cost savings.

• Led a key program for one of the HCLs largest deals – a $2.1B, migration execution for ~450 FTEs from global capability centers to delivery hubs in Philippines & India, overall delivered $500M in cost savings
• Led end to end transition leveraging Transition methodology across phases - due diligence, knowledge transfer, go-live readiness, stabilization, and hypercare
• Managed end-to-end transition programs, ensuring delivery as per transition timelines, quality standards and business objectives
• Established governance structures including steering committees, tollgate reviews, RAID governance, and escalation frameworks to support controlled migration execution.
• Managed program governance, executive stakeholder communication, migration planning, delivery tracking, and operational stabilization activities across global workstreams
• Captured and institutionalized lessons learned, transition insights, and best practices from the program to strengthen execution consistency and improve future migration delivery frameworks
• Supervised a team of AGMs and Project Managers, providing strategic leadership to ensure smooth, timely, and cost-effective global client program migrations

Assistant Vice President – Transition Lead (BFSI) - Genpact - Gurugram

(2010-07 - 2023-05)

• Designed and led end-to-end transitions, including lift & shift, incumbent transitions, rebadging, ERP deployments, and digital transformation initiatives for BFSI clients impacting ~1,500 FTEs
• Developed comprehensive project plans aligned with requirements, cost implications and expected outcomes to ensure effective delivery
• Created lessons-learned documentation post-programs, institutionalizing best practices across the wider organization for continuous improvement
• Led multiple RFP/RFIs solutioning and due diligence assessments for multiple clients, ensuring alignment with client requirements
• Led Finance & Accounting ERP migration to Microsoft Dynamics AX, improving process standardization and operational efficiency across US and Australia operations impacting 180 FTEs
• Delivered process transformation for a global banking client by deploying OCR technology, reducing manual processing by 60% and driving significant FTE cost optimization
• Led and set up large service delivery operations in Capital Markets, AML – Transaction monitoring processes, leading 120+ FTEs across multiple functions and ensuring operational excellence

Securities Lending Analyst - UBS Investment Bank - London

(2009-04 - 2010-03)

• Managed securities lending lifecycle operations across global markets ensuring risk mitigation and settlement accuracy
• Reduced risk by identifying critical Stock Lending Trades and ensured efficient settlement in nearly every Stock Lending Market, while meeting tight deadlines across multiple time zones
• Liaised with trade support, international prime brokerage, corporate actions, SBL collateral, swaps, equity & with external counterparties in a pressurized environment to minimize loss of profits
• Identified short positions for hedge fund clients as well as for the bank, establish covers needed & work with the relevant parties to provide the necessary cover

Relationship Partner - Yes Bank

Customer Service Associate - HCL Technologies

MBA - Finance & Marketing - IMT Ghaziabad

PG Diploma - Financial Planning - ICFP Delhi

Bachelor's Degree - University of Delhi