Ankur Thakur

Facility & Administration Professional with 17+ years of experience in facility operations, building maintenance, vendor & AMC management, preventive maintenance, statutory compliance, health & safety, budgeting and team leadership. Experienced in managing workplace, housekeeping, security, utilities, contractors and service providers while ensuring operational efficiency, safety and cost optimization.

Senior Facility Manager at AEREN IT Solutions (2026-03 – Present)

• Lead end-to-end facility operations covering office infrastructure, utilities, workplace services and building services.
• Manage housekeeping, security, pantry, transport and maintenance teams to ensure smooth daily operations.
• Plan and monitor preventive and corrective maintenance of HVAC, electrical, plumbing, DG sets, lifts, UPS and other installed equipment.
• Oversee civil and building maintenance, including carpentry, painting, flooring/stone/tile repairs and general building upkeep.
• Manage vendors, AMC contracts, SLAs, service performance and contract negotiations.
• Monitor facility budgets, operational expenses and cost-saving initiatives.
• Ensure statutory compliance, health & safety, fire-safety standards and workplace security requirements.
• Conduct facility inspections, risk assessments and audits and ensure timely closure of observations.
• Manage assets, inventory, procurement and office-space requirements.
• Coordinate infrastructure upgrades, renovation and workplace improvement projects.
• Prepare MIS reports, operational dashboards and management reports.
• Lead facility teams and ensure adherence to SOPs, service standards and productivity targets.

Manager – Admin & Operations at Focalyt Pvt. Ltd (2025-06 – 2026-02)

• Managed administration, facility readiness and day-to-day operational activities across multiple projects.
• Coordinated with vendors, service providers and internal teams for facility services, maintenance and operational requirements.
• Managed vendor coordination, service documentation, procurement and administrative support.
• Monitored operational budgets, resource allocation and cost-control initiatives.
• Conducted site visits, facility inspections, audits and compliance checks to maintain quality, safety and operational standards.
• Coordinated infrastructure and facility requirements to ensure sites remained operationally ready.
• Ensured timely resolution of facility, maintenance and administrative issues through coordination with concerned teams and vendors.
• Maintained operational records, documentation and MIS reports for management review.
• Coordinated with government bodies, training partners, vendors and internal stakeholders.
• Implemented digital tools and dashboards for better tracking, transparency and operational control

Administration & Operations Manager at Sri Chaitanya Institute (2023-09 – 2025-06)

• Managed end-to-end administration and facility operations of the branches.
• Supervised housekeeping, security, transport and general facility-maintenance activities.
• Coordinated vendors, service providers, procurement, inventory and administrative requirements.
• Ensured readiness and upkeep of classrooms, laboratories, IT equipment, seating, utilities and other infrastructure.
• Coordinated maintenance activities and ensured timely resolution of facility-related issues.
• Monitored cleanliness, hygiene, safety and overall workplace/facility standards.
• Ensured health, safety, CCTV and statutory compliance across the facility.
• Maintained administrative records, registers, ID cards and compliance documentation.
• Coordinated with HR, IT, maintenance and other internal teams for smooth daily operations.
• Monitored facility-related expenses, resources and operational requirements.

Assistant Branch Administration & Operations Manager at Aakash BYJU'S Institute (2020-06 – 2023-08)

• Managed branch administration and day-to-day facility operations.
• Supervised administration staff, housekeeping, security personnel and vendors.
• Ensured facility readiness, cleanliness, hygiene and smooth functioning of branch infrastructure.
• Coordinated facility-related requirements with vendors and maintenance teams.
• Ensured fire-safety, biometric/access-control, visitor-management and security requirements.
• Conducted/ supported facility audits and ensured compliance with organizational standards.
• Managed administrative expenses, petty cash and operational reporting.
• Coordinated events, seminars and orientations while ensuring complete facility readiness.

Assistant Regional Maintenance Manager at DTDC Express Ltd. (2016-04 – 2020-05)

• Managed regional maintenance and facility-support operations across assigned locations, ensuring smooth and uninterrupted day-to-day operations.
• Planned and coordinated preventive and corrective maintenance activities for building infrastructure, equipment and operational facilities.
• Coordinated civil maintenance and general building upkeep, including carpentry, painting, stone/tile repairs and other infrastructure-related maintenance requirements.
• Coordinated electrical, plumbing and other building-maintenance requirements with technical teams and external service providers.
• Managed vendors, contractors and service providers, ensuring timely completion of maintenance work and adherence to service standards.
• Conducted regular site inspections and facility checks to identify maintenance requirements and ensure timely corrective action.
• Monitored vendor performance, maintenance schedules, service quality and completion timelines.
• Managed maintenance-related budgets, operational expenses and cost-control initiatives.
• Implemented and monitored SOPs and operational standards to improve maintenance efficiency and service quality.
• Coordinated with regional operations, technical teams and vendors for timely resolution of facility and maintenance issues.
• Maintained maintenance records, service documentation and MIS reports for management review.

Area Store Maintenance Manager – Retail at Bharti Retail (Easy Day) (2013-08 – 2016-03)

• Managed maintenance and facility operations across multiple retail stores, ensuring safe, clean and operationally ready premises.
• Planned and coordinated preventive and corrective maintenance activities across assigned stores.
• Managed civil maintenance and general building upkeep, including carpentry, painting, stone/tile repairs and other infrastructure-related requirements.
• Coordinated electrical, plumbing and general repair requirements with vendors and service providers.
• Conducted regular store/facility inspections and ensured timely resolution of maintenance observations.
• Coordinated with vendors, contractors and service providers for maintenance activities and monitored service quality.
• Monitored housekeeping, cleanliness, hygiene and overall facility standards across stores.
• Supported maintenance budgeting, expense monitoring and cost-control initiatives.
• Supervised maintenance-related workforce and coordinated activities across multiple locations.
• Ensured adherence to company standards, operational procedures and facility/audit requirements.
• Coordinated with store managers and internal teams to resolve facility and maintenance issues without disrupting business operations.

Building & Housekeeping Manager at Kent Home Appliances (2009-01 – 2013-07)

• Managed building upkeep, housekeeping and day-to-day facility operations across assigned locations.
• Supervised housekeeping activities to maintain cleanliness, hygiene and workplace standards.
• Coordinated maintenance and repair requirements with vendors and service providers.
• Conducted regular facility inspections and ensured timely resolution of maintenance issues.
• Coordinated civil maintenance, carpentry, painting, plumbing and general building upkeep, where applicable.
• Managed housekeeping manpower, work allocation and service quality.
• Coordinated vendor/service-provider activities and monitored performance.
• Maintained operational records and supported administrative requirements.

Office Administration Manager at Reliance Telecom (2006-09 – 2008-11)

• Managed office administration and day-to-day workplace operations.
• Coordinated housekeeping, office maintenance and general facility requirements.
• Managed vendors and service providers for office-maintenance and support services.
• Monitored office cleanliness, hygiene, workplace standards and basic infrastructure upkeep.
• Coordinated repair and maintenance requirements with technical and service teams.
• Maintained office records, administrative documentation and operational reports.
• Supported procurement, inventory and administrative requirements.
• Coordinated with internal departments and external service providers to ensure smooth office operations.

MBA in Operations & Marketing

Master's Degree in Hospitality, Tourism & Aviation Management

Diploma in Computer Applications