Ann Evangelin

Experienced Endpoint Management professional with 3+ years of experience in Microsoft Intune, SCCM/MECM, Azure AD, Windows Autopilot, Mobile Device Management (MDM), Microsoft Defender, BitLocker, and Endpoint Security. Skilled in device lifecycle management, application deployment, compliance management, and enterprise mobility solutions.

System Administrator at TCS (2022-01 – Present)

• Managed 5000+ Windows, macOS, iOS and Android devices using Microsoft Intune.
• Configured and managed device enrollment using Windows Autopilot, Azure AD Join and Hybrid Azure AD Join.
• Created and deployed Configuration Profiles, Compliance Policies and Endpoint Security Policies.
• Implemented Conditional Access policies integrated with Entra ID.
• Packaged and deployed Win32, MSI, LOB and Microsoft Store applications.
• Configured detection rules using MSI Product Codes, Registry Keys and File Paths.
• Troubleshot application deployment failures using Intune Management Extension logs.
• Managed Windows Update Rings, Feature Updates and Quality Updates.
• Administered BitLocker encryption policies and recovery key management.
• Configured Microsoft Defender Antivirus, Firewall and Endpoint Security policies.
• Managed App Protection Policies and Device Compliance Policies for mobile devices.
• Supported SCCM/MECM software deployment and Co-Management workloads.
• Created Azure AD security groups, dynamic groups and assignment filters.
• Troubleshot MDM enrollment, compliance and synchronization issues.
• Managed incidents, changes and service requests through ServiceNow.
• Developed PowerShell scripts to automate endpoint management activities.

B.Tech in Biotechnology – Jeppiaar Engineering College (2022-01)