Kabi
System Administrator (L2 Support | AD | Intune | IAM)
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About
System Administrator with 1 year of hands-on experience in managing Windows enterprise environments, specializing in Active Directory, Azure AD, and Microsoft Intune. Skilled in identity and access management (IAM), multi-factor authentication (MFA), and privileged access management (PAM) to ensure secure and compliant system operations.
Experience
System Administrator (L2 Support)
Mahindra Holidays & Resorts India Ltd (Client) | Randstad India Pvt Ltd
May 2025 – Present
Provided L1/L2 support for Windows enterprise environments
Managed Active Directory (users, groups, GPOs)
Administered Azure AD & Microsoft Intune for device and access management
Implemented MFA, IAM, and PAM for secure access control
Monitored servers using Nagios and performed daily health checks
Handled incidents via ticketing system with SLA compliance
Performed patch management and vulnerability remediation
Supported O365 email migration and maintained SOP documentation
Education
BE Computer Science Engineering – St. Peter’s College, Anna University (2020–2024) |
CGPA: 7.92
HSC – Vailankanni Matriculation Higher Secondary School (2018–2020) | 60%
SSLC – Vailankanni Matriculation Higher Secondary School (2017–2018) | 72%
