
Ann Susan
Market Intelligence • Client Success • Growth Strategy
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About
Results-driven market intelligence professional with hands-on experience across 12+ global markets and direct exposure to Fortune 500 FMCG and SaaS clients. Proven ability to convert complex consumer data into revenue-linked recommendations, build client-ready deliverables under tight timelines, and collaborate across product, analytics, and commercial teams. Equally effective as an individual contributor and cross-functional partner — driven by impact, not just output.
Experience
Market Research Analyst Intern at GlobalData Plc (2025-08 – Present)
AI Palette Division
- Scope: Delivered strategic market intelligence for 12+ global markets (India, US, UK, China, AU, JP) supporting Fortune 500 FMCG brands including Nestlé and L'Oréal.
- Insight-to-action: Synthesized consumer trend signals and category data into GTM recommendations that directly informed product innovation pipelines for enterprise clients.
- Reporting infrastructure: Designed and deployed Power BI dashboards that reduced KPI reporting turnaround by ~40%, improving real-time visibility for stakeholders.
- Data quality: Engineered SQL- and Excel-based workflow automations that cut manual data processing time and improved output accuracy across recurring insight requests.
- Cross-functional delivery: Embedded with product, analytics, and commercial teams to align research outputs with client objectives, boosting delivery quality and satisfaction scores.
- Competitive intelligence: Led benchmarking and consumer behaviour studies across 6 categories, surfacing white-space opportunities used in client strategy sessions.
AI & Robotics Instructor at Rancho Labs (2024-08 – 2025-07)
- Program management: Designed and delivered structured AI & Robotics curricula for a cohort of 50+ students, achieving measurable improvements in completion and satisfaction rates.
- Stakeholder engagement: Built trusted relationships across students, parents, and internal teams — honing consultative communication and stakeholder management skills transferable to client-facing roles.
- Outcome focus: Translated complex technical concepts into clear, actionable frameworks — a discipline that directly informs structured problem-solving and client presentations.
Education
Postgraduate Diploma in AI & Machine Learning – Plaksha University (2024)
M.Sc. in Mathematics – St. Teresa's College, Ernakulam (2023)
B.Sc. in Mathematics – Union Christian College, Aluva (2021)

