Anukool Sharma

Education and partnerships professional with 8+ years of progressive UAE experience across student recruitment, agent training, university partnerships, admissions and visa processing (UK, Ireland, Canada, USA, Australia, New Zealand and Europe). Skilled at building B2B relationships with universities and agents, resolving stakeholder queries, and driving consistent conversion growth in fast-paced organizations.

Education & Partnerships Manager - Aussizz Group - Dubai, UAE

(2025-09)

• Build and manage strategic partnerships with universities and institutions.
• Build and strengthen B2B relationships with education agents across UAE and India.
• Oversee contractual agreements with partner universities, ensuring compliance and long-term mutual growth.
• Attend agent meetings, recruitment events, information sessions and industry events.
• Conducted training sessions and webinars for internal teams and partners, covering updated admission requirements, visa policies, university processes, and industry developments.

Manager - Student Support - 4S Study Abroad Education Services - Dubai, UAE

(2024-03 - 2025-08)

• Work collaboratively with internal counsellors for student conversion and visa application support.
• Maintained and developed strong B2B relationships with universities.
• Raised invoices to universities for commission claims and prepared frequent reports with financial data.
• Conducted and coordinated internal training and webinars, preparing summary notes for management.
• Ensured a high standard of information and knowledge among counselling staff.
• Generated regular reports on visa application status and performance metrics for management review.

Student Support - 4S Study Abroad Education Services - Dubai, UAE

(2023-03 - 2024-03)

• Guided students and university representatives through counselling, documentation, and application queries.
• Managed admission and visa applications for European countries, Canada, USA, UK, Australia, New Zealand, and other destinations.
• Assisted in resolving student and partner queries related to admissions and visas.
• Collaborate with cross-functional teams to resolve student, parent, and agent queries efficiently.

Senior Processing Officer - Glinks International - Dubai, UAE

(2021-03 - 2023-03)

• Reviewed, evaluated, and processed Canada study admission and visa applications in accordance with Canadian immigration laws and regulations.
• Managed B2C client communication, maintaining clear and effective communication with applicants and parents, addressing queries, and providing timely application status updates.
• Stayed updated on changes in Canadian immigration policies, ensuring all applications followed the latest regulations.
• Conducted quality checks on processed applications to minimize errors and ensure adherence to visa processing standards.
• Provided solutions to branch heads from Head Office on retained and non-retained client concerns, managing B2C client relations.

Processing Officer - Glinks International - Dubai, UAE

(2020-03 - 2021-03)

• Processed student admission and student visa applications, ensuring compliance with immigration requirements.
• Verified applicant documents for accuracy and completeness prior to submission.
• Accurately recorded and updated applicant information in the visa processing system, maintaining confidentiality of sensitive data.
• Supported senior officers with day-to-day application processing and client query resolution.

Academic Counsellor - Glinks International - Dubai, UAE

(2018-10 - 2020-03)

• Counselled students and parents on study abroad options including Bachelors, Diploma, Masters programs.
• Guided students on suitable courses, universities, and career pathways, clarifying doubts of clients from different branches.
• Built strong rapport with students to support successful university placements and career counselling outcomes.

Hotel Reservations - Grand Astoria Hotel - Dubai, UAE

(2015-03 - 2018-03)

• Managed the hotel's online reservations across major OTA channels including Expedia, Booking.com, Goibibo, and Agoda, ensuring rate parity, availability, and booking accuracy.
• Coordinated with OTA account managers to resolve booking discrepancies, cancellations, and payment reconciliation issues.
• Processed and confirmed reservations received through OTA portals, direct calls, and email enquiries, and handled all payment types including room charges, cash, cheques, debit, or credit.
• Handled guest check-ins and check-outs, ensuring reservation details matched OTA bookings and resolving late or disputed charges.
• Prepared daily DTCM report (Dubai Department of Tourism & Commerce Marketing).

Bachelor of Business Administration - Business Administration - Punjab Technical University (2011-01 - 2014-01)

Diploma - Aviation, Hospitality and Tourism - Punjab Technical University (2011-01 - 2013-01)