Anup Chandher

Adaptable and solution-oriented Computer Science graduate with multi-domain experience spanning data analysis, software operations, business coordination, and technical customer support. A self-motivated quick learner who proactively expands technical expertise through independent projects and industry certifications (AWS, AI, Data Science). Proven ability to optimize processes, resolve complex customer inquiries, and manage digital workflows across diverse organizational settings.

Through continuous self-learning and hands-on practice, I have tackled various technical challenges, transforming past hurdles into valuable growth. If given the opportunity, I am eager to prove my worth and bring immediate value to your organization.

CustomerSupport Associate at IFB Appliances (2025-02 – 2026-09)

• Managed customer inquiries, service coordination, and issue resolution ensuring high customer satisfaction standards.
• Collaborated closely with service engineers and technical field teams to facilitate timely service delivery.
• Updated and organized accurate customer interaction records using enterprise CRM and service systems.
• Provided tier-1 troubleshooting guidance and ensured clear communication between end-users and support teams.

Associate Software Engineer at Mouritech Pvt. Ltd. (2023-11 – 2024-06)

• Supported software operations and business process improvement initiatives by adopting digital solutions.
• Collaborated with cross-functional technical teams to support system functionality and user experience enhancements.
• Participated in functional issue analysis, system troubleshooting, and daily operational support tasks.

Data Analyst at Auro Medical Systems (2020-04 – 2023-11)

• Analyzed operational and customer datasets to support business decision-making and operational workflow efficiency.
• Structured raw data and generated periodic reports to assist management in identifying performance trends.
• Managed customer interactions, sales coordination support, and digital marketing activities.
• Improved data accuracy and reporting quality through systematic data cleaning and record management practices.

B.Tech in Computer Science & Engineering – Sri Manakula Vinayagar Engineering College (2020)

Higher Secondary Education (HSC) – Aditya Vidyashram Higher Sec School (2015)