Anup R Nair

I am a seasoned Desktop Support Engineer with 9 years of hands-on experience in providing top-tier technical support and leading desktop teams in complex IT environments. Throughout my career, I've managed everything from troubleshooting critical OS and application issues to executing large-scale projects like Windows upgrades and application rollouts. My experience spans multiple regions including the US, UK, Canada, and Australia, giving me a broad perspective on global IT needs.

I'm highly skilled in SCCM for patching and deployments, Active Directory management, and ensuring compliance across diverse setups. Over the years, I've led and mentored teams, driven process improvements, and built strong relationships with clients and vendors alike—all while focusing on delivering reliable and efficient IT services