Customer Support | Technical Support Associate | Client Relations
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Motivated and empathetic BCA final-year student (graduating 2026) with strong interpersonal skills, bilingual proficiency in Hindi and English, and a genuine passion for helping people. Tech-savvy with hands-on experience developing user-facing web applications — giving a distinct edge in understanding, replicating, and resolving customer issues quickly and accurately. Patient, calm under pressure, and committed to delivering outstanding customer experiences at every touchpoint.
Eager to grow within a customer-first organization as a fresher.
Dedicated Customer Support Professional with a strong track record of resolving complex inquiries and driving client satisfaction. Leveraging prior experience in fast-paced environments, I excel at de-escalating conflicts, managing high-volume ticket queues, and delivering empathetic solutions that foster loyalty. Proficient in CRM tools and committed to maintaining high first-contact resolution rates while representing brand values with professionalism.
Bachelor of Computer Applications in Computer Applications – Jagan College of Arts, Science and Commerce, Kanpur (2023 – 2026)
