Arim Saha

PMP® and SAFe®-certified Technical Product Owner and QA Leader with 9+ years of experience driving high-quality product delivery in fintech and SaaS environments. Proven ability to lead cross-functional teams, shape product backlogs, and define acceptance criteria that bridge business intent and engineering execution. Brings rare dual fluency — product ownership and hands-on technical QA — to consistently deliver outcomes that matter.

Technical Product Owner / Assistant Manager at BDO RISE (2025-05 – Present)

• Own and refine the product backlog for APT (Audit Process Tool), aligning features with business objectives and measurable value delivery.
• Translate complex stakeholder requirements into structured user stories and testable acceptance criteria, bridging the gap between business and engineering teams.
• Drive feature prioritization decisions based on impact analysis, user feedback, and business criticality — functioning as the primary voice of the customer within the Agile team.
• Lead cross-functional delivery teams, balancing scope, schedule, and quality to ensure timely release of product increments.
• Facilitate backlog grooming, sprint planning, and review ceremonies in collaboration with Scrum Masters and engineering leads.

Technical QA Lead at LeadSquared (2023-04 – 2025-05)

• Defined and owned quality acceptance criteria for product features across multiple release cycles, ensuring business sign-off and production readiness.
• Partnered with product and engineering teams to refine requirements, identify gaps, and validate features against user expectations pre-release.
• Reduced production defects by 25% through implementation of risk-based testing and shift-left quality practices embedded in the sprint cycle.
• Managed a team of QA engineers — overseeing capacity planning, performance reviews, and end-to-end delivery accountability.
• Established a release readiness framework (entry/exit criteria, risk assessment, defect leakage controls) adopted across the QA organization.

Sr. Business Test Lead at Open Financial Technologies (2021-06 – 2023-03)

• Led requirement gathering and gap analysis sessions with stakeholders for Zwitch's fintech platform, providing functional insights that shaped strategic product decisions.
• Participated in design reviews and contributed to product discovery by identifying edge cases, regulatory compliance needs, and usability issues early in the development lifecycle.
• Validated complex fintech flows including regulatory compliance, payment processing, and onboarding UX, ensuring business and technical readiness ahead of each release.
• Mentored junior QA team members on best practices, fostering a quality-first culture aligned with product goals.

STE-II – SME at AgroStar (2020-02 – 2021-06)

• Prioritized product features for the AgroStar Gold e-commerce platform based on comprehensive user research, business requirements, and impact analysis — closely collaborating with PMs.
• Improved Customer Satisfaction (CSAT) scores by 6% through actionable product enhancements identified via feedback loops and data-driven analysis.
• Reduced UAT cycle time by 20% by streamlining acceptance workflows and improving automation coverage using Playwright.

Senior Test Engineer at ToneTag (2019-07 – 2020-02)

• Validated proximity-based payment logic against business and technical specifications, ensuring 99%+ transaction success rates across edge cases.
• Analyzed sound-based data transfer protocols to identify business-critical failure modes, collaborating with developers to align platform performance with user experience goals.

Test Engineer at Tarams Software (2017-07 – 2019-05)

• Developed and maintained test suites for web applications and integrated automated scripts into CI/CD pipelines to accelerate release velocity.

Project Execution Engineer at Anvik Engineers (2013-05 – 2017-06)

• Managed execution planning, stakeholder coordination, and delivery tracking for industrial electrical and instrumentation projects related to industrial furnace systems.

B.E. in Electrical & Electronics Engineering – BPUT, Odisha (2013)