Arish Raza

Senior Payroll & HR Operations Manager with 25+ years leading end-to-end payroll delivery and statutory compliance across multi-client BPO environments. Currently administers payroll for 33,000+ employees across multiple accounts with zero major discrepancies, combining deep expertise in Indian statutory compliance (PF, ESI, PT, TDS, Income Tax, Form 24Q) with hands-on team leadership, client relationship management, and process governance. Proven record delivering large-scale FY-to-live-month migrations, authoring SOPs adopted as organisation-wide standards, and driving automation initiatives that improve accuracy and processing efficiency — all while sustaining a 23-year unbroken record of client retention.

Seeking to bring this payroll compliance, HR operations, and finance controls expertise to an HR or finance-focused organisation.

Manager – Payroll - MYND Integrated Solutions Pvt. Ltd. - New Delhi, India

(2024-10 - 2025-04)

• Directed statutory payroll for 33,000+ employees across multiple client accounts, leading a 2-member payroll team.
• Managed seamless FY-to-live-month migrations, improving overall operational efficiency and client onboarding turnaround.
• Designed client-specific payroll SOPs incorporating PF, ESI, PT, TDS, and Income Tax requirements.
• Reduced income-tax computation errors by training the team on revised IT slabs, HRA, and deduction rules.
• Delivered payroll helpdesk support, resolving complex employee queries and escalations with speed and accuracy.
• Ensured 100% on-time statutory submissions (PF, ESI, PT, TDS, Form 24Q) in line with SLA commitments.

Senior Manager – Payroll - Megasoft Solutions Pvt. Ltd. - New Delhi, India

(2001-06 - 2024-10)

• Led end-to-end payroll operations for a large multi-client workforce over 23 years, maintaining full statutory compliance.
• Spearheaded complex FY-to-live-month migrations with minimal disruption to client operations.
• Designed and enforced payroll SOPs tailored to diverse client requirements across industries.
• Served as primary client escalation point, delivering prompt resolution and driving high client retention.
• Trained payroll and HR teams on Income Tax rules, statutory contributions, and compliance best practices.
• Championed multiple payroll automation initiatives that boosted productivity and reduced manual intervention.
• Maintained a 23-year unbroken record of client satisfaction and retention.

Bachelor's Degree - Purvanchal University (Jaunpur) (2001)