Arnab Das

To secure a challenging position in an organization to expand my learning, knowledge and skills to secure a responsible career stability where I can exploit my skills and abilities for the growth of the company and personal growth.

Food court supervisor - Gift city club and resort

(2013-01 - 2018-12)

• Responsibil for supervising a team of 15 members in order to deliver the best customer and best services.
• Responsible for checking and maintain the food hygiene.
• Responsible to engage customer for feedback for better customer services.

As unitel direct, customer representative (UK CAMPAIGN) - Cogent hub

(2020-01 - 2022-12)

• Responsible for handling customer for upselling products.
• Responsible to maintain the KPI as per client needs.
• Responsible to deliver the product and best customer support services.

Customer representative - Tech Mahindra pvt Ltd

(2023-01 - 2024-12)

• Responsible for handling incoming calls from the customer.
• Responsible to meet KPI targets.
• Responsible to provide best and proper customer service.

Customer representative - Teleperformance

(2023-01 - 2024-12)

• Responsible to handle incoming calls from the customer and resolve their queries.
• Responsible for taking follow up with the customer post resolution provided.
• Responsible to meet KPIS Target.
• Responsible to meet quality metrics and provide good customer service.

Customer representative - Startek

(2025-04-25 - 2025-11-09)

Chat process Flipkart

Bsc - HMCTI - IAM (2013-01)