Senior Operations Manager at Mycanos – End of the World (2026-02 – Present)
- Operational Oversight: To direct and manage the day-to-day activities of an organization, ensuring that operations run smoothly and efficiently. This includes overseeing various departments such as production, distribution, and customer service.
- Strategy Implementation: To develop and implement operational strategies and policies that align with the company's goals. This involves evaluating current operational systems and enhancing them to improve performance.
- Team Leadership: To lead and motivate teams, including subordinate. Also responsible for performance management, employee engagement, and fostering a culture of operational excellence.
- Performance Monitoring: To monitor performance against operational goals, develop reporting processes, and analyze operational effectiveness. This includes setting and achieving financial and operational KPIs.
- Cross-Department Coordination: To coordinating operations with other functions within the organization, ensuring that all departments work together effectively to meet business objectives.
Senior Operations Manager at 9 Bar Goa - Noise (2024-07 – 2026-02)
- Operational Oversight: To direct and manage the day-to-day activities of an organization, ensuring that operations run smoothly and efficiently. This includes overseeing various departments such as production, distribution, and customer service.
- Strategy Implementation: To develop and implement operational strategies and policies that align with the company's goals. This involves evaluating current operational systems and enhancing them to improve performance.
- Team Leadership: To lead and motivate teams, including subordinate. Also responsible for performance management, employee engagement, and fostering a culture of operational excellence.
- Performance Monitoring: To monitor performance against operational goals, develop reporting processes, and analyze operational effectiveness. This includes setting and achieving financial and operational KPIs.
- Cross-Department Coordination: To coordinating operations with other functions within the organization, ensuring that all departments work together effectively to meet business objectives.
Operations Manager on RA11 – Only Super Yacht in India at Yacht Life Goa (2023-11 – 2025-07)
- Managing Operations: Overseeing all aspects of a business's operations, such as hiring, contracting, budgeting, scheduling, and training.
- Optimizing operations: Ensuring the company can meet its goals by optimizing day-to-day operations
- Analyzing operations: Constantly analyzing operations to determine what's working and what's not
- Identifying and Solving Problems: Identifying and analyzing problems, and implementing solutions that are in the company's best interests
Executive Assistant - Administrative Officer - Personal Assistant to Captain and Staff captain & HGM at Princess Cruises (2015-06 – 2023-07)
- Maintain office supplies, equipment, and facilities. Coordinate office maintenance and repairs. Handle logistics for meetings, conferences, and events.
- Manage incoming and outgoing communication (emails, phone calls, etc.). Draft and review official correspondence, reports, and documents.
- Maintain accurate records, files, and databases. Organize and archive documents. Ensure compliance with data protection and privacy regulations.
- Handle employee onboarding and offboarding paperwork.
- Schedule appointments, meetings, and travel arrangements. Coordinate executives' calendars
- Handle sensitive information with utmost confidentiality. Maintain professional ethics and integrity
Hotel Controller at Holiday Inn Resort (2011-02 – 2013-03)
- In conjunction with the Provision Master, provides analysis of F&B stores consumption to handle the ordering of Food and Beverage as exact as possible.
- Input in the computer all bar stock received.
- Maintain the food inventory updated on a daily in cooperation with the Provision Master.
- Carry out spot-checks on the hotel stores' rotating stock-takes.
- Input in the computer all the requisitions.
- Control and ensure that not a single item leaves the stores without requisition.
- Inputs physical bar stock counts into the computer system and analyzes results highlighting the discrepancies for additional counts or review