Arvind Kulkarni

Results-driven QA Lead with 9 years of experience leading quality assurance initiatives across eCommerce, Salesforce, Healthcare, CMS, and Enterprise applications. Expertise in Functional, API, Accessibility (WCAG/ADA/508), Automation, and Agile Testing. Proven success in driving zero-defect releases, leading cross-functional teams, improving QA processes, and leveraging Generative AI for test planning, test case design, requirements analysis, and quality engineering.

Strong stakeholder management, Scrum leadership, and risk-based testing expertise.

Sr QA Analyst at Material Plus.io (2025-09 – 2025-11)

• Led end-to-end testing of Drupal CMS applications across front-end and back-end modules.
• Validated content workflows, publishing processes, and user experience across multiple environments.
• Collaborated with stakeholders to ensure high-quality releases and production readiness.

Sr Software Engineer at Encora Digital (2021-08 – 2025-07)

• Tested checkout and order management modules across 10+ eCommerce brands.
• Developed end-to-end test automation using Playwright with TypeScript for web application functional, regression, and smoke testing
• Performed API testing, cross-browser testing, and end-to-end validation of critical customer journeys.
• Automated end-to-end e-commerce workflows covering product search, cart, checkout, order placement and order validation
• Implemented robust element identification using getByRole, getByLabel, getByText, CSS, and XPath locators.
• Built reusable automation components using Page Object Model (POM) to improve test maintainability and scalability.
• Automated web applications across Chromium, Firefox, and WebKit for cross-browser compatibility validation

QA Lead at Nityo Infotech (2020-10 – 2021-08)

• Led accessibility testing initiatives for healthcare clients including Northwell Health and UCLA Health.
• Identified and resolved WCAG A, AA, and AAA compliance gaps.
• Partnered with development teams to improve usability for users with disabilities.

QA Lead at Born Commerce (2018-01 – 2020-06)

• Served as QA Single Point of Contact for multiple retail and eCommerce projects.
• Managed stakeholder communication, test planning, execution, and release sign-offs.
• Presented executive QA status reports and risk assessments to leadership teams.

QA Lead at E-Merge Workspaces & Technologies (2015-11 – 2017-12)

• Led QA strategy for web and mobile applications.
• Worked as Scrum Master and coordinated delivery between internal and vendor teams.
• Enhanced application usability through workflow optimization and user-focused testing.

QA Analyst at Cybage Software (2011-12 – 2015-11)

• Tested Salesforce Sales Cloud and Service Cloud implementations.
• Executed localization testing for Arabic-language applications.
• Validated workflows, leads, opportunities, and CRM business processes.

Sr Technical Associate at Tech Mahindra (2007-01 – 2011-12)

• Automated smoke testing using HPQC/QTP and BPT framework.
• Supported telecom migration projects and coordinated cross-team testing activities.
• Reduced testing bottlenecks through proactive stakeholder collaboration.

Bachelor of Engineering