Arvind Sagar

Looking forward to associating myself with the Organization, where there is an Opportunity to share, contribute and Upgrade my Knowledge for the Development of self and Organization Served

Support Operations Specialist - Amazon

(2025-01 - 2026-07)

• Investigate and resolve FBA merchant reimbursement cases through detailed root-cause analysis.
• Maintain high-quality outcomes while achieving productivity benchmarks in ticket-based support systems.
• Collaborate with cross-functional teams to streamline issue resolution and enhance seller satisfaction.

Senior Associate - Wipro Ltd

(2021-02 - 2024-06)

• Analysing the path finder for maps in the development of new updates.
• Build validation to ensure all data adheres to strict accuracy and quality specifications.
• Acting as a Research Level Operator for the Atomic Maps Project.
• Acting as Mentor for Fresher.
• Shadow session with Clients.
• Leadership Qualities.
• Received the Award as best Performer 3 Quarters.
• Prepared Timely based Documentations.
• Initiation I Knowing the Ops Based errors and preparing Refreshers and Documentations.

S K group of Company (Sharekhan ltd)

(2017-02 - 2019-08)

• Acquiring Demand and Trading Account.
• Generating Revenue. Making Investment in Stock Market.
• Making Investment in Other Products like Mutual Fund and SIP.
• Giving Advice About Stock Market.
• Helping the Customer regarding Financial Product.
• Keeping Relationship with the customers.
• Asking reference with existing customer to do new Business.