Ashmin Dahake

Technical Support Engineer

Talent

NagpurMember since May 20, 2026

BIOS configuration and system setupWindows installation, partitioning, and troubleshootingBasic Active Directory (AD) and DNS configurationBasic DHCP setup and network configurationPrinter installation and network printer troubleshootingVirtualization using VMwareCisco Packet Tracer for basic networking simulationsLinux fundamentals and basic command-line operationsTicketing tools for issue tracking and resolutionStrong analytical and problem-solving abilities

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About

To secure a challenging position in a reputable organization where I can effectively apply my skills and abilities, embrace opportunities, overcome challenges, and continuously grow while contributing to the success of the organization.

Experience

Technical Support Engineer - ITPreneur Nagpur - Nagpur

(2024-01 - 2026-01)

Client Name- United health care

Delivered technical support for hardware, software, and network-related issues, ensuring minimal downtime.
Diagnosed and resolved user-reported problems to maintain system performance and reliability.
Documented technical issues and collaborated with cross-functional teams for timely resolution and process improvement.
Maintained high levels of customer satisfaction through prompt response, clear communication, and user-friendly solutions.
Performed system maintenance, upgrades, repairs, and troubleshooting for desktops and laptops.
Assembled and disassembled computer systems; configured new builds and custom setups.
Installed and updated drivers, software applications, and Windows operating systems.
Installed, configured, and updated antivirus software to ensure system security.
Diagnosed and resolved hardware and networking issues efficiently.
Installed software based on user-specific requirements.
Installed and troubleshooted local and network printers, including printer sharing across devices.
Managed user accounts, including creating and maintaining logins and passwords.
Backed up and restored data from corrupted Windows systems.
Provided remote support and facilitated PC-to-PC file transfers via IP without internet access.
Set up screen sharing across displays including monitors, smart TVs, and projectors.
Managed domain and workgroup environments for effective system administration.
Configured MS Outlook accounts, including data backup and restore operations.