Avijeet Jaiswal

Results-driven Senior Business Analyst with 3+ years of experience in business analysis, product delivery, and Agile/Scrum project execution across SaaS, WMS, and OMS platforms for omnichannel retail, B2B, B2C, D2C, and Q2C (quick commerce) business models. Proven expertise in requirements gathering, BRD/FRD documentation, stakeholder management, product backlog prioritization, and User Acceptance Testing (UAT). Delivered enterprise implementations for major retail and ecommerce clients including Swiggy, Nykaa, Tira Beauty, Levi's, and Matahari.

Experienced in last-mile logistics workflows, warehouse management systems, and order management solutions that drive operational efficiency and scalable product growth.

Senior Business Analyst - Vinculum Solutions Pvt Ltd - Noida, India

(2023-01)

• Gathered and documented business requirements as BRDs and FRDs for enterprise WMS and OMS implementations serving omnichannel retail clients across B2B, B2C, D2C, and Q2C business models.
• Collaborated with product managers, developers, QA teams, and business stakeholders to translate business requirements into scalable product features and technical specifications.
• Managed and prioritized 200+ product enhancement requests through Agile sprint planning and product backlog management, ensuring timely and high-quality delivery.
• Facilitated Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives for cross-functional development teams.
• Served as Product Owner for WMS modules, defining product requirements, prioritizing feature development, and coordinating release cycles.
• Led end-to-end User Acceptance Testing (UAT) to ensure new features aligned with business requirements and operational workflows.
• Optimized warehouse workflows and last-mile logistics operations across WMS and OMS platforms, improving operational efficiency and reducing manual effort for key clients.
• Used MySQL to perform data validation, bug replication, and root cause analysis during UAT by writing queries involving joins, subqueries, aggregations, and grouping.
• Coordinated between business stakeholders and engineering teams to ensure successful delivery of enterprise retail solutions on aggressive timelines.
• Accelerated documentation and delivery workflows by integrating AI tools (ChatGPT, Claude, Gamma, Supabase, Lovable) into BRD/FRD drafting, presentation design, and prototype demos — improving output quality, reducing turnaround time, and adding an additional validation layer across requirements and design deliverables.

Business Development Executive - Idioph Pvt Ltd - Varanasi, India

(2020-01 - 2021-12)

• Collaborated with product and development teams to define application features and functional requirements, improving development efficiency by ~30% through effective sprint planning and backlog coordination.
• Ensured data integrity and supported QA validation processes across product releases, maintaining high product quality standards.
• Executed digital marketing and social media campaigns, increasing audience engagement by ~40% and aligning product development with market and user needs.

Master of Business Administration - MBA - Capital University (2021-01 - 2023-12)

Bachelor of Computer Applications - BCA - Mahatma Gandhi Kashi Vidyapith University (2016-01 - 2019-12)