Avinash C

Proven Relationship Manager with a track record of enhancing customer satisfaction and expanding client bases, notably at Hinirog Healthtech Pvt Ltd. Expert in relationship building and leveraging excellent communication skills to negotiate and close deals. Achieved significant client retention and growth by mastering relationship management and strategic business development.

Relationship Manager - Hinirog Healthtech Pvt Ltd

(2023-10)

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Used customer relationship management (CRM) systems to accurately track and manage customer data

BDM - Brainywood India Pvt Ltd

(2023-03 - 2023-10)

• Generated new business with marketing initiatives and strategic plans
• Reached out to potential customers via telephone, email, and in-person inquiries

Senior CRO - BlackBuck

(2020-08 - 2022-02)

• Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
• Improved customer satisfaction by addressing and resolving their concerns in a timely manner.

Bachelor of Pharmacy - SPPU (2015 - 2019)