Ayan Hasan

Results-driven Fraud Analyst with hands-on 3 years of experience in transaction monitoring, AML/KYC compliance. Proven ability to conduct through manual fraud review, validate purchases, and communicate fraud trends effectivel. A quick learner with outstanding analytical and problem-solving skills.

Demonstrated flexibility in working 24/7 shifts. Eager to contribute to the mission of preventing fraudulent transactions and reducing bad tent for clients. Passionate about leveraging analytical mind and attention to the details to ensure timely and accurate resolution.

Process Associate - Genpact India

(2023-02 - 2026-02)

• Investigate and resolve "error allegation" and customer complaint related to "unauthorised transaction" ensuring timely resolution and customer satisfaction.
• Analyze transaction data and customer accounts to detect suspicious activity and potential instance of fraud, including unauthorised fund transfer and unauthorised access to accounts.
• Process chargeback requests in compliance with the bank policies and industry regulations, collaborating with merchants and card networks to facilitate the resolution of disputed transactions.
• Preform enhance due diligence on high-risk customers and transactions to insure compliance with AML/KYC regulations, including customer verification and screening against sanction list.
• Prepare and file suspicious activity reports (SARs) and currency transaction reports (CTRs) as required by regulatory authorities, documenting findings and suspicious evidence.
• Collaborate with cross-functional teams, including risk management and fraud operations, to develop and implement fraud prevention strategies and initiatives.

High School - Noorul Huda Sr. Sec. School (2011 - 2012)

Diploma - Computer Science and Engineering - Integral University (2016 - 2019)

B.Com - Prof. Rajendera Singh University (2019 - 2022)