Benedict Antony Raj

Dynamic and results-driven professional with experience in event planning, inventory control, and staff training. Demonstrated ability to deliver exceptional customer service, build strong client relationships, and support business operations effectively. Skilled in negotiation, cold calling, and strategic sales planning, with the ability to identify opportunities that drive revenue growth.

Proven leadership and team coordination abilities that contribute to achieving organizational goals. Passionate about selling innovative products and contributing to organizational growth through creativity, professionalism, and effective communication.

Customer Relationship Officer at Aretto (2024-12 – 2025-12)

• Delivered excellent customer service and ensured a positive shopping experience for customers.
• Utilized strong product knowledge to increase sales through effective upselling techniques.
• Managed staff rosters and coordinated team schedules to ensure smooth store operations.
• Adapted sales strategies based on customer needs and market trends.
• Built strong customer relationships to enhance repeat sales and brand loyalty.
• Handled customer complaints efficiently while maintaining customer satisfaction.
• Trained new employees on company policies, product knowledge, and customer service standards.

Assistant Manager at ARETTO (2024-12 – 2025-12)

• Strong customer service and communication skills, ensuring a positive shopping experience and maintaining long-term customer relationships.
• Managed sales through strong product knowledge and effective upselling techniques.
• Achieved and supported sales targets through effective selling strategies.
• Adapted selling style based on customer profiles and specific requirements.
• Planned and coordinated product sales activities to exceed revenue projections and sales targets.
• Shared comprehensive brand and product knowledge to maximize sales performance.
• Adjusted sales techniques and approaches in response to market changes and competitive pressures.

Bachelor of Commerce – Seshadripuram first grade college (2023 – 2026)