Bhargab Rabha
CUSTOMER SUPPORT & TOURISM PROFESSIONAL
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About
Enthusiastic and reliable professional with a Diploma in Tours, Travel and Tourism Management alongside a strong Higher Secondary background in Commerce. Proven expertise in handling both domestic and international clients, managing customer support operations, and delivering end-to-end travel itinerary planning. Highly skilled in cross-cultural communication, problem-solving, and managing digital channels efficiently with an adaptable and professional approach.
Experience
Customer Support Executive at Solar Square Energy Pvt. Ltd. (2024-09 – 2025-10)
- Assisted customers with diverse queries and provided high-quality support solutions.
- Maintained accurate customer records and handled client interactions seamlessly.
- Communicated effectively with clients via telephony, emails, and digital channels to ensure customer satisfaction.
Trip & Itinerary Planner at Destiatia Tours and Travel (2025-12 – 2026-05)
- Designed tailored, detailed travel itineraries and vacation schedules to match customer requirements.
- Experienced in handling and communicating with international clients from foreign countries to fulfill global travel demands.
- Coordinated transport, tour logistics, and accommodation parameters efficiently.
Education
Diploma in Tours, Travel and Tourism Management
Higher Secondary (12th) in Commerce
