Nikiraj Nath
Hospitality and Tourism Professional
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About
Dedicated and results-driven hospitality and tourism professional with over 7 years of experience in front office operations, sales, guest relations, and resort management. Seeking a career in a highly motivated progressive environment where I can utilize my skills, knowledge, and ability with a positive and productive approach.
Experience
Sales Executive & Operations Manager - Musa Jungle Retreat, Manas National Park - Manas National Park
(2020-10 - 2026-06)
- Manage day-to-day resort operations and departmental coordination.
- Build and maintain strong customer relationships supporting repeat business.
- Handle corporate and travel agent room sales to increase occupancy.
- Work with Revenue Manager on rate negotiations.
- Ensure sanitation, cleanliness, and quality compliance.
- Collect guest feedback, resolve complaints, enhance satisfaction.
- Oversee check-in/check-out experience.
Front Office Executive - Musa Jungle Retreat, Manas National Park - Manas National Park
(2019-10 - 2020-10)
- Handled guest registration, check-in and check-out processes.
- Maintained strong rapport with guests ensuring timely service.
- Coordinated with operations and housekeeping teams.
Education
Masters - Tourism Management - Assam Science and Technology University (2024)
B.Voc - Tourism & Service Industry Management - Gauhati University (2019)
Higher Secondary - AHSEC (2016)
High School - SEBA (2014)
