Bhupender Sharma

Dynamic and result-oriented professional with over 14+ years of experience in Sales & Marketing, Customer Service, Banking Operations, and Digital Content Creation. Proven track record in managing operations, client relationships, and digital engagement strategies. Strong analytical and detail-oriented approach with excellent communication skills.

App Search Analyst at TELUS International (2025-01 – Present)

• Analyze and optimize app search results and content
• Ensure quality and relevance of app store content
• Collaborate with global teams to maintain search quality standards

Digital Content Creator at Self-Employed (2023-01 – Present)

• Built and managed social media presence across Instagram and YouTube
• Grew audience to 2.5K+ followers/subscribers through consistent, engaging content
• Created and implemented content strategy for multiple platforms
• Developed and maintained brand partnerships and collaborations

Marketing Manager/Academic Director at SEVEN SEAS INSTITUTE (2015-11 – Present)

• Handle online marketing profile of the company
• Create and implement study plans for students
• Manage in-house staff and coordinate with parents
• Appoint and profile new staff members

Deputy Branch Manager at ICICI Bank Pvt. Ltd. (2011-11 – 2015-10)

• Managed a cluster branch with a team of 15 members
• Handled sales of various banking products and maintained compliance issues
• Maintained audit parameters at the branch
• Awarded Best Customer Service Manager in 2012-13

M.A in Journalism and Mass Communication - Chandigarh University (2026)

Post Graduate Diploma in Banking and Finance in Banking and Finance – ICICI Manipal Academy (2011-01)

B.Sc. in Biotech – Kurukshetra University (2006-01)