Bhupender Sharma
Dynamic and result-oriented professional with over 14+ years of experience in Sales & Marketing, Customer Service, Banking Operations, and Digital Content Creation
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About
Dynamic and result-oriented professional with over 14+ years of experience in Sales & Marketing, Customer Service, Banking Operations, and Digital Content Creation. Proven track record in managing operations, client relationships, and digital engagement strategies. Strong analytical and detail-oriented approach with excellent communication skills.
Experience
App Search Analyst at TELUS International (2025-01 – Present)
- Analyze and optimize app search results and content
- Ensure quality and relevance of app store content
- Collaborate with global teams to maintain search quality standards
Digital Content Creator at Self-Employed (2023-01 – Present)
- Built and managed social media presence across Instagram and YouTube
- Grew audience to 2.5K+ followers/subscribers through consistent, engaging content
- Created and implemented content strategy for multiple platforms
- Developed and maintained brand partnerships and collaborations
Marketing Manager/Academic Director at SEVEN SEAS INSTITUTE (2015-11 – Present)
- Handle online marketing profile of the company
- Create and implement study plans for students
- Manage in-house staff and coordinate with parents
- Appoint and profile new staff members
Deputy Branch Manager at ICICI Bank Pvt. Ltd. (2011-11 – 2015-10)
- Managed a cluster branch with a team of 15 members
- Handled sales of various banking products and maintained compliance issues
- Maintained audit parameters at the branch
- Awarded Best Customer Service Manager in 2012-13
Education
M.A in Journalism and Mass Communication - Chandigarh University (2026)
Post Graduate Diploma in Banking and Finance in Banking and Finance – ICICI Manipal Academy (2011-01)
B.Sc. in Biotech – Kurukshetra University (2006-01)
