Organization: Rochem (India)Pvt Ltd., Mumbai
Duration: Jul 2013 to Present
Designation: Head – Operations & Sales.
Work Profile:
Currently serving as the Head of Operations & Sales at Rochem (India) Pvt Ltd, where I oversee and manage all operational and sales activities. My role involves developing and implementing strategic plans to drive business growth, enhance operational efficiency, and increase sales revenue in Marine Industries. I lead a team of professionals, providing guidance and support to ensure the successful execution of operational and sales objectives.
Current responsibilities -
- Strategic Planning and Leadership
- Develop and implement business strategies that align with the company’s goals and objectives.
- Lead and inspire the operations and sales teams to achieve targets.
- Work closely with senior management to set short-term and long-term goals for both operations and sales functions.
2.
Sales Management
- Oversee the sales team, setting targets, monitoring performance, and providing guidance.
- Identify and pursue new business opportunities in the marine specialty chemicals market.
- Build and maintain strong relationships with key clients and stakeholders.
- Prepare & Expedite proposal of products
- Develop pricing strategies and negotiate contracts with customers.
- Analyze market trends, customer needs, and competitive landscape to adapt sales strategies.
3.
Operations Management
- Ensure the efficient and effective production and distribution of marine specialty chemicals.
- Manage supply chain logistics, including procurement, inventory management, and distribution.
- Ensure compliance with industry regulations, safety standards, and environmental policies.
- Implement continuous improvement initiatives to enhance operational efficiency and reduce costs.
4.
Budgeting and Financial Management
- Prepare monthly report, summarizing key clients.
- Develop and manage the budget for the operations and sales departments.
- Monitor financial performance, including revenue, expenses, and profitability.
- Ensure cost-effective operations without compromising on quality or service levels.
5.
Team Development and Training
- Train and mentor staff in both the operations and sales teams.
- Promote a culture of safety, quality, and continuous improvement.
- Encourage professional development and create opportunities for career growth within the team.
6.
Customer Relationship Management
- Ensure high levels of customer satisfaction by addressing concerns and providing solutions.
- Work with customers to understand their needs and tailor solutions accordingly.
- Develop long-term partnerships with key customers to ensure repeat business.
7.
Compliance and Risk Management
- Ensure that all operations comply with local, national, and international regulations.
- Manage risks related to the supply chain, production, and sales processes.
- Implement and maintain robust health, safety, and environmental (HSE) practices.
8.
Reporting and Communication
- Report on operational and sales performance to senior management.
- Provide insights and recommendations based on data analysis and market research.
- Ensure effective communication between the operations and sales teams to align objectives.
9.
Innovation and Product Development
- Collaborate with R&D and product development teams to create new products or improve existing ones.
- Stay updated on industry trends and technological advancements to maintain a competitive edge.
10.
Tender & Institutional Sales
- Bid preparation
- Experience in business development and tender/institutional sales
- Successfully managed and won multiple tenders with government and institutional clients.
11.
New Product Development
- New product launching
- Preparation of Presentations
- Preparation of Catalog, Brochure, Technical data sheets and Material Safety Data Sheets.
- Design a Sales & Marketing strategy.
- Involve in regular coordination with many regional and Head Quarter functions including R&D, Manufacturing, Sales, Marketing, Logistics and finance departments.
12.
Key Account Handling -
- Great Eastern Shipping, Seven Island Shipping, Synergy Shipping & Ship Management, Sanmar Shipping, Arya Tanker, Sanmar shipping, Apeejay Shipping Limited, Indian Oil Corporation, Reliance Industries, ONGC, MRPL, Adani Port & shipping, The Shipping Corporation of India, Ambuja Cement, Tata Bhushan Steel, Indian Coast Guard, Indian Railway, Jindal Drilling & Industries Limited, Indian Coast Guard and many mores etc.
Organization: Amkette Analytics Ltd., Mumbai
Duration: Jan 2013 - Jun 2013
Designation: Executive – Product Development (Siemens Lab Water System)
Work Profile: Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence throughout India.