Brunda Bai
Dedicated customer service professional with strong communication, problem-solving, and relationship management skills
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About
Dedicated customer service professional with strong communication, problem-solving, and relationship management skills, seeking a challenging role to deliver exceptional customer experiences.
Experience
Customer support executive - NARAYANA HEALTH
(2020-08-15 - 2022-03-30)
Process ended due to closure of the South Process.
- Managed patient and customer enquiries.
- Coordinated appointments and support services.
- Maintained customer satisfaction through timely issue resolution.
Relationship Manager - Capital Now
(2022-05-04 - 2022-08-13)
Resigned due to personal health reasons.
- Assisted customers with financial service enquiries.
- Built strong customer relationships.
Relationship Manager - RAS media and entertainment
(2022-08-15 - 2023-08-10)
Resigned for career growth.
- Managed customer relationships and client communication.
- Coordinated with internal teams for smooth operations.
Relationship manager/Branch head - Neupix media and entertainment
(2023-08-13 - 2024-03-30)
Company operations ceased in March 2024.
- Supervised team operations and customer support.
- Improved customer satisfaction through effective issue resolution.
Education
Diploma - Electrical Engineering - SHREE INSTITUTE OF TECHNICAL EDUCATION AND TRAININH (2019)
