Chaitrali Adsul
Dedicated Passenger Service Executive with hands-on aviation experience supporting Lufthansa and Swiss Airlines
About
Dedicated Passenger Service Executive with hands-on aviation experience supporting Lufthansa and Swiss Airlines. Skilled in airport operations, check-in processes, customer coordination, and problem resolution. Known for strong communication, professionalism, and the ability to maintain calm and efficiency in fast-paced environments. Committed to delivering excellent passenger experiences and ensuring smooth airport operations
Experience
Passenger Service Executive - Bird Worldwide Flight Service
(2024-05)
- Handling check-in, boarding, and departure procedures for international passengers
- Assisting with baggage tagging, lost baggage queries, and gate coordination
- Ensuring compliance with aviation security and safety procedures
- Providing high-quality customer support to enhance passenger experience
- Coordinating with airline crews, security, and ground support
Receptionist / Sales Management - Ansa Sheikh Hair Solution
(2023-03 - 2023-12)
- Managed reception desk and customer appointments
- Coordinated sales transactions and customer engagement
- Maintained professional communication and customer satisfaction
Education
Higher Secondary Certificate - Bhartiya Vidya Bhavan (2022)
Secondary School Certificate - Lokmanya Vidya Mandir High School (2020)
Diploma in Aviation - Thakur Institute of Aviation

