Charitha C T

Hardworking employee with multitasking and time management abilities. Devoted in giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Financial Advisor & Mortgage Transaction Process - CONCENTRIX

(2022-08 - 2024-01)

• A Financial Advisor for Trustee Savings bank,Which is a UK based bank under Concentrix
• Promptly resolve customer service issues and answer financial question
• Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
• Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.

Senior process executive (Helpdesk) - COGNIZANT

(2024-04)

• Act as the initial point of contact for users reporting issues via email, or tickets.
• Handle password resets, account lockouts, and basic software access issues.

B.Com - AIMS INSTITUTES (2022 - 2022)

12th - KENDRIYA VIDHYALAYA (2019 - 2019)

10th - KENDRIYA VIDHYALAYA (2017 - 2017)