Charitha C T
Financial Advisor & Mortgage Transaction Process | Senior Process Executive (Helpdesk)
Talent
BengaluruMember since June 21, 2026
MultitaskingTime managementCustomer service
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MultitaskingTime managementCustomer service
About
Hardworking employee with multitasking and time management abilities. Devoted in giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experience
Financial Advisor & Mortgage Transaction Process - CONCENTRIX
(2022-08 - 2024-01)
- A Financial Advisor for Trustee Savings bank,Which is a UK based bank under Concentrix
- Promptly resolve customer service issues and answer financial question
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
Senior process executive (Helpdesk) - COGNIZANT
(2024-04)
- Act as the initial point of contact for users reporting issues via email, or tickets.
- Handle password resets, account lockouts, and basic software access issues.
Education
B.Com - AIMS INSTITUTES (2022 - 2022)
12th - KENDRIYA VIDHYALAYA (2019 - 2019)
10th - KENDRIYA VIDHYALAYA (2017 - 2017)
Skills
Financial Advisor & Mortgage Transaction ProcessSenior Process Executive (Helpdesk)
