Venkatesh Pothala

Highly motivated and professional Senior Process Executive with extensive experience in streamlining operations and collaborating with cross-functional teams. Skilled in ensuring high-quality standards, maintaining policies, and optimizing workflows. Known for strong problem-solving abilities, attention to detail, and excellent interpersonal skills, with a proven track record of achieving targets and driving efficiency in dynamic environments.

Senior Process executive - Cognizant

(2022-01)

• Managed Google Client extensions and advertisements, ensuring a high standard of data quality.
• Adhered to client policies and procedures while making informed decisions.
• Stayed updated on policy modifications to ensure compliance.
• Utilized specific tools to review, categorize, and remove content in accordance with Google criteria.
• Participated in wellness activities to promote a healthy work environment.
• Achieved targeted efficiency levels set by the firm.
• Led interdisciplinary teams to enhance overall productivity and optimize corporate procedures.
• Leveraged technological advancements to integrate modern tools and software into daily operations.
• Assessed risks associated with project implementation and applied mitigation strategies for optimal results.
• Improved process efficiency by streamlining workflows and implementing automation strategies.

Probationary Officer - Muthoot finance corporation pvt ltd

(2020-01 - 2022-12)

• Maintaining client relationships; engaging in marketing initiatives for business enhancements; fulfilling the designated marketing quota; overseeing duties within the designated customer base.
• In charge of growing the company through financial expansion.
• Conducted regular assessments to evaluate the progress and needs of probationers
• Worked closely with law enforcement agencies, social services, and community organizations to coordinate support for probationers.
• Participated in multidisciplinary team meetings to discuss cases and develop comprehensive rehabilitation plans

Masters of Business Administration - Sri Chaitanya Engineering college - JNTU K (2017-01 - 2019-12)

Bachelors of Computer Science - Sri Satya Sai Degree college-Andhra University (2013-01 - 2016-12)