Chintan Darji
Product owner
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About
Seeking a challenging and responsible position in a reputed company where skills and knowledge are
Realized and developed mutually contributing to the growth of the company, always aspire to take
Challenging jobs which is a combination of innovation, application and self-motivation.
Experience
Sep 2021 – Till Date NCR Corporation (Customer Engineer)
Product & Tools • Network router, Desktop PC, Printers, Recycler ATM
- Cheque scanner, ATM machines, Camera, Watch dog/ DVSS Cameras.
Role & Responsibilities • Maintenance, Troubleshoot, Processing & support to the customer.
- Install the new PCs and ATM
- Take the backup of whole data processing daily & monthly of ATM and MICR Server.
- Maintain the DVSS cameras of ATMs, PM work, and Prohibited callout.
Apr 2021 – Sep 2021 RISE Techno solutions (Techno commercial Engineer)
Product & Tools • RICOH Copiers machines.
- Printers
Role & Responsibilities • Maintenance, Troubleshoot, Break down calls, Installation, Software issue resolution, Customer support remotely, Preventive maintenance and Sales.
May 2015 – March 2021 LIPI Data System Ltd (Customer Support – Field Engineer)
Product & Tools • ATM, Recycler, BNA, KIOSK (CDM, Cheque Deposit, Passbook printer, Internet Banking), Barcode Label printer.
Role & Responsibilities • Maintenance, Troubleshoot ATM, CDM, Recycler, KIOSK (PB, CD, CQ, IB)
- Break down calls, Installation, Troubleshoot the software and Customer support remotely, Preventive maintenance.
March 2013 – May 2015 Aforserve [NCR Corporation] (Customer Support Engineer)
Tools • Network router, Unix server MP-RAS, Desktop PC, Printer(LIPI), MICR machines
- Cheque scanner, ATM machines, Camera, Watch dog/ DVSS Cameras.
Role & Responsibilities • Maintenance, Troubleshoot, Processing & support to the customer.
- Install the new PCs and ATM
- Take the backup of whole data processing daily & monthly of ATM and MICR Server.
- Maintain the DVSS cameras of ATMs, PM work, and Prohibited callout.
Education
Bachelor of Engineering( Electronics & Telecommunication)
