Chirag Madaan
Manager 1 – Business Banking Group SMEAG
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About
Analyzed SME portfolio performance, KPIs and MIS reports in Excel to track trends, identify bottlenecks and support business decisions. Managed reporting for a 100 Cr SME portfolio, using financial and balance-sheet analysis to identify risk areas and growth opportunities, contributing 30 Cr in new business. Tracked credit process performance and analyzed turnaround-time trends, contributing to an 18–21% reduction in loan approval turnaround time.
Experience
Manager 1 – Business Banking Group SMEAG - ICICI Bank
(2025-07 - 2025-12)
- Analyzed SME portfolio performance, KPIs and MIS reports in Excel to track trends, identify bottlenecks and support business decisions.
- Managed reporting for a 100 Cr SME portfolio, using financial and balance-sheet analysis to identify risk areas and growth opportunities, contributing 30 Cr in new business.
- Tracked credit process performance and analyzed turnaround-time trends, contributing to an 18–21% reduction in loan approval turnaround time.
- Worked with Risk, Compliance, Product and Operations teams to review data, discuss performance issues and develop practical process improvements.
- Prepared and presented portfolio performance updates, analysis and recommendations to senior stakeholders to support business and operational decisions.
Undergraduate Research Fellow (Internship) - Emerging Technology Integrated Design and Manufacturing (ETiDM)
(2024-08 - 2024-12)
- Built a Python-based location recommendation system that combined geospatial data from Google Maps with sentiment analysis of restaurant reviews to recommend suitable meeting points.
- Processed and analyzed 2,000+ restaurant reviews, applying text cleaning, tokenization, stopword removal, lemmatization and data augmentation to improve the quality of the training data.
- Integrated the ML model with a Flask web application and Google Maps API to calculate central meeting points, rank nearby venues based on sentiment scores and deliver data-driven recommendations.
Education
B.Tech - Electronics and Communication Engineering - Indraprastha Institute of Information Technology, Delhi (IIITD) (2021-12 - 2025-05) Delhi, India
