Chitra K

Results-driven Facility Executive with 3 years of experience leading operations, maintenance, and management of large-scale facilities. Demonstrated success in optimizing operational efficiency, reducing costs, and enhancing safety protocols. Expertise in facility management, client and vendor relations, team leadership, documentation, and handling administrative functions. Adept at ensuring seamless facility operations, improving service delivery, and maintaining high standards of performance.

Senior Executive - Ford Motor Private Limited (ONRGY Services) - Elcot, Chennai

(2026-05)

Facility Executive - HSBC Site ISS

(2025-11 - 2026-03)

Senior Executive - Limitless Security And Facility Management Pvt. Ltd

(2024-07 - 2025-11)

Senior Executive - PSIPL (Property solutions (India) Private Limited)

(2023-07 - 2024-07)

Onsite Support - Amazon, World Trade Centre (WTC) - Perungudi, Chennai

• Lead the operations, maintenance, and management of 836,921 sq. ft. facility, ensuring efficient daily functioning.
• Handle Trouble Tickets (TT), incoming mails, requests, inquiries, and complaints, providing timely resolutions.
• Oversee the attendance, deployment, and training of more than 220 housekeeping staff and 44 vendors, ensuring smooth coordination.
• Assist the Facility Manager (FM) with various administrative tasks and facility services as requested by the client.
• Monitor and manage vendor partner activities to ensure smooth service delivery and operational efficiency.
• Prepare daily, weekly, and monthly reports, detailing operational updates, vendor performance, and facility status.
• Manage and lead the facility team to ensure timely and accurate service delivery across all areas.
• Conduct regular facility inspections to identify issues and initiate immediate corrective actions.
• Coordinate events, programs, and conferences, providing on-site support as needed.

Soft Service Supervisor - Zak Global Soft Service Center

(2020-02 - 2023-02)

• Work experience as a Housekeeping Supervisor or similar role.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products. Excellent organizational and team management skills.

Soft Service Supervisor - CTS

(2018-11 - 2019-01)

• Ensure optimal use of manpower and resources including subcontractors and their staff.
• Preparation and submission of quotations and estimates.
• Liaise with Facilities Manager to ensure accuracy of quotations and estimates for additional Cleaning.

B.A - English - Madras University (2012-06 - 2015-04)

D. Ted - AECS Rama Priya Institute Bangalore (2006 - 2008)