Customer Success Manager
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Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Assisted 5000+ high-profile customers.
20% increase in Overall Client satisfaction.
Increased productivity by 30% and revenue streams by 17% .
Managed a team of 10 sales representatives.
Bachelor of Science: Hospitality and Hotel Management
CHANDIGARH UNIVERSITY - Chandigarh