Cineca Fernandes

A highly organized and hard-working individual looking for responsible position to gain practical experience I enjoy creating welcoming guest experiences and I am eager to build a rewarding career I am Organized, adaptable, and also eager to learn bring a positive attitude and a strong workethic to every team. I'am part of thrive in fast-paced environments and am always open to learning from seasoned professionals to grow my skills further

Passenger sales Executive -1 year Experience - Swift Consultancy & Services - Goa, Indian

(2025-01 - 2025-01)

• Completed day-to-day duties accurately and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

INDUSTRIAL TRAINEE - Royal Tours & Travels - Panjim, Goa

(2025-02 - 2025-03)

• Verified identification documents such as Driving licenses, PAN Card and Aadhaar card.
• Answered phone calls from customers seeking assistance with ticketing issues or questions.
• Checked tickets and identifying paperwork for verification of individual identities.
• Developed customer relationships and ensured satisfaction with services.
• Provided customer service to clients through phone.

INDUSTRIAL TRAINEE - Kenilworth Resort & spa - Utorda, Goa

(2024-04 - 2024-06)

• Greeted the customer and offer menu to the guest.
• Communicated effectively with kitchen staff regarding order status updates.
• Helped maintain an organized work environment by properly storing equipments after use.
• Monitored guest satisfaction throughout their meal experience to ensure quality standards were met.
• Delivered food orders to tables promptly and correctly.
• Maintained a clean work area including counters, shelves and floors at all times.

INDUSTRIAL TRAINEE - Taj national express - Panjim, Goa

(2022-05 - 2022-07)

• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

FREELANCING ESCORT - International Film festival India (3years) - Panjim, Goa

(2022-01 - 2024-01)

• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers.

FREELANCING ESCORT - IGI Event - Panjim, Goa

(2023-12 - 2023-12)

• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

FREELANCING - Iron Man Goa - Goa, India

(2022-01 - 2022-01)

• Volunteering in Finish line support

FREELANCING USHER - National Games Goa - Goa, India

(2021-11 - 2021-11)

• Maintained order throughout the event venue.
• Greeted guests and directed them to their seats.
• Provided information regarding events, facilities, and services.

Bachelor of Business Administration - Travel & Tourism - Don Bosco College (2025-04)

Diploma in Aviation Management Course - Gryphon Academy (2024-01)

HSSC - Commerce - Rosary Higher Second (2022-01)

SSC - St Anthony High School (2021-01)