Deepa Sisodia

Onboarding professional with 8+ years of experience supporting US staffing operations, employee onboarding, workforce documentation, compliance, background verification, and operational service delivery. Experienced in coordinating with candidates, account managers, recruiters, screening vendors, and internal stakeholders to resolve escalations, address documentation issues, and support timely workforce deployment. Proven team leadership experience, including workload allocation, performance coaching, quality monitoring, SLA management, and process improvement.

Recognized for operational excellence through the CEO’s Choice Award at Cynet Systems.

Manager – US HR Onboarding - CYNET SYSTEMS - Noida, UP

(2026-03 - 2026-05)

• Oversaw US HR onboarding and background verification operations, supporting documentation accuracy, compliance requirements, and timely workforce deployment.
• Served as an escalation point for complex background verification discrepancies, compliance gaps, and high-priority account requirements.
• Coordinated with account managers and internal stakeholders to resolve operational bottlenecks and address time-sensitive onboarding issues.
• Monitored case progress, turnaround times, quality metrics, and service-level performance to support consistent operational delivery.
• Reviewed workflow challenges and implemented process improvements to strengthen documentation controls, operational efficiency, and audit readiness.

Assistant Manager – Onboarding - CYNET SYSTEMS - Noida, UP

(2017-05 - 2026-02)

Managed US staffing onboarding and background verification operations across high-volume recruitment

• Supported client and internal compliance audits by reviewing records, identifying documentation gaps, and coordinating corrective actions.
• Supervised and coached onboarding specialists and team leads on case accuracy, quality standards, escalation handling, and productivity expectations.
• Maintained confidential employee and candidate information in accordance with established operational procedures.

Team Lead – Onboarding - CYNET SYSTEMS - Noida, UP

• Allocated daily workloads across onboarding specialists and monitored case progress, pending requirements, and SLA performance.
• Coordinated with account managers, candidates, and screening vendors to address delays and resolve onboarding-related concerns.
• Conducted quality reviews and performance discussions to improve documentation accuracy, compliance adherence, and productivity.
• Supported team members in handling complex cases, prioritizing urgent requests, and maintaining consistent service quality.

Senior US HR Onboarding Specialist (Systems Dept) - CYNET SYSTEMS - Noida, UP

• Managed US HR onboarding documentation, including I-9 forms, E-Verify processing, tax declarations, and state-specific hiring documentation.
• Coordinated with recruiters and hiring managers to support completion of onboarding requirements and readiness for deployment.
• Worked with IT teams to coordinate system access and equipment readiness for incoming employees.

US HR Onboarding Specialist (Healthcare Dept) - CYNET SYSTEMS - Noida, UP

• Initiated and tracked candidate onboarding workflows through Conrep and DocuSign.
• Coordinated healthcare screening requirements, including MMR, Varicella, Tdap, TB PPD, and drug testing through Quest Diagnostics and E-Screen.
• Prepared daily operational updates for account executives covering pending deliverables, testing status, and expected clearance dates.

Technical Support Executive - TELEPERFORMANCE - Indore, MP

(2015-10 - 2016-12)

• Delivered technical support for hardware, software, networking, email, and VoIP issues.
• Managed customer issues in accordance with established service-level expectations and documentation procedures.