Deepa Udayakumar

DESIGNATION: SOFTWARE ENGINEER – JIRA ADMINISTRATOR PROJECT NAME: NOKIA R&D PRODUCT SUPPORT HCL TECHNOLOGIES, Chennai [ May 2019 – Present

HCL TECHNOLOGIES, Chennai [ May 2019 – Present]

PREVIOUS EXPERIENCE • Customer Support Engineer with Hathway Media Vision (PVT) ltd. Objective is to communicate with the customers and to remotely troubleshoot their LAN Connectivity problems and maintaining database & answering customer technical queries. (Jan2007 to May 2009) • Apprentice

2002-2004 Diploma in Electronics and Communication (D.E.C.E) From Vignesh Polytechnic College,