Deepak Rawat

I am ambitious, and trainer of hospitality skills, having a professional attitude and aptitude that makes me take great pride in my work. I perform well under pressure and always seek to take on new challenges. I have already worked with many established Hotels and Restaurants worldwide and in India, Vice President- Skill Competition and Industry Connect for THSC and currently launched Mary Browns Chicken, QSR chain of Canada in India.

I have worked in Hotels and Restaurants for a span of 28 years. I focus on:

• Developing and implementing strategies to drive the growth and success operations.
• Overseeing budgets, financial performance, and profitability of outlets.
• Ensuring smooth day-to-day operations of multiple locations, including supply chain management, inventory control, and quality assurance.
• Leading and motivating a diverse team of employees to deliver exceptional customer service and achieve operational goals.
• Establishing and maintaining relationships with suppliers and vendors to ensure the timely delivery of high-quality ingredients and supplies.
• Ensuring compliance with local laws, regulations, and food safety standards in India.
• Focusing on enhancing the overall customer experience and satisfaction at outlets.
• Conducting market research and staying updated on industry trends to make informed decisions and stay competitive in the QSR sector in India.
• Addressing operational challenges, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Communicating with employees, customers, vendors, and other stakeholders.

MBA (HOTEL & TOURISM MGMT.)

SWAMI VIVEKANAND SUBHARTI UNIVERSITY • 2020