Deepan J

Results-driven Supply Chain Professional with expertise in SAP SD, MM, and logistics. Optimized operations to enhance customer satisfaction and reduce onboarding time. Led teams of 52 employees and 3 team leaders through end-to-end processes, focusing on KPIs, automation, and process improvements. Experienced in project management, data analysis, and strategic planning

Sr.specialist SCM at MINDSPRINT (OLAM) (2021-08 – Present)

• Manage Order Management and Origin Team, who does Sales order creation/PO creation/Delivery to customer working with FF/Carrier
• Work with the Sales team to update the contract in the system per the quotation and update the material details in the system (Va43,ZCMIR)
• Manage and grew key accounts by developing strong relationships, Managed identifying opportunities, and implementing effective sales strategies.
• Created regular reporting schedules to facilitate informed discussions regarding service levels, quality performance, and delivery outcomes.
• Managed and grew key accounts by developing strong relationships, identifying opportunities, and implementing effective sales strategies.
• Designed and executed a training program for new hires, resulting in a 30% decrease in on boarding time, and enhanced team productivity.
• Performed comprehensive data analysis to pinpoint areas for process improvement, resulting in a 25% reduction in errors, and increased CSAT.
• established and maintained relationships with key customers through weekly meetings to upscale NPS.
• Led monthly review sessions and spearheaded KPI appraisal discussions across teams.

Assistant Manager Of Operations (ORDER MANAGEMENT & PROCUREMENT) at INFOSYS (HONEYWELL) (2013-08 – 2021-08)

• Supervised 2 team leaders and 27 teammates with daily operations, including scheduling shifts, appraisals, KPI
• Implemented strategies to ensure efficient and productive operations to meet SQDIP
• RFQ/RFP, sales orders creation, and purchase order creation for aerospace parts, which should be incorporated into aircraft.
• Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet demand; engaged with customers to push finished goods.
• Review sales reports to enhance sales performance and improve inventory management accuracy, along with the business team, identifying consumer demand and forecasting seasonal trends to streamline operations.
• CSAT metric initiated and analyzed data from surveys or feedback forms to identify opportunities for improvement
• FTE interprets every quarter, FMEA, and Lean Champ. Acted as a trainer for the team and formed a training structure.
• Engaged with different functions: ISC, Business, and Finance to move the orders from shelf to customers (8130 tag, COC).
• S&P - Every Monday, a PR or PO report will be published to accomplish the RFQ process with suppliers, and the PO report is to work for delivery dates and shipment. Contract negotiation with the customer, along with price negotiation.

SR.PROCESS EXECUTIVE at ATOS (2010-03 – 2013-03)

• To procure the meters, we will work with the planning team to release the PR and PO, later will do work for shipments
• Issued purchase orders to selected vendors after thorough evaluation based on cost and shipment
• Work on negotiating pricing based on the standard price, and work for pull-in, push-out, and cancellation.
• T-Codes (ME51N, ME21N, VA01, VA21, ME41, ME5A, MIGO, MIRO…).
• Arranged transportation schedules through direct calls to carriers and freight forwarders.

B.E in Electronics&Instrumentation – SathayabamaUniversity (2009-05)

HSC in Biology&Maths – DonBoscoH.S.S (2005-04)

SSLC in Maths – DonBoscoH.S.S (2003-04)