Deepika Dodlewar
Serior Process Associate
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About
Content Moderation Subject Matter Expert with 5 years of experience ensuring platform safety, policy enforcement, and high-quality moderation outcomes. Proven expertise in trust & safety operations, policy interpretation, quality audits, escalation handling, and moderator training. Strong analytical skills with a track record of improving accuracy, turnaround time, and compliance with community guidelines.
Experience
Content Moderator (SME) at WebFurther India Pvt. Ltd. (2020-12 – Present)
Content Moderation Subject Matter Expert responsible for interpreting and applying content policies, handling complex cases, and supporting the moderation team.
- Interpret and apply content policies including hate speech, harassment, violence, and misinformation
- Handle complex or escalated cases that regular moderators cannot decide
- Support moderators with guidance and clarifications
- Identify policy gaps or inconsistencies and suggest improvements
- Work with policy, legal, trust & safety, and QA teams
- Ensure consistency and accuracy in moderation decisions
Content Moderation at INFOESEARCH ITES PVT LTD (2018-10 – 2019-11)
Content moderator responsible for reviewing and managing user-generated content to ensure compliance with community guidelines and standards.
- Review and manage user-generated content to ensure adherence to community guidelines and standards
- Assess posts, comments, and images for inappropriate content such as hate speech or graphic violence
- Enforce community guidelines by removing or flagging content that violates policies
- Ensure a safe online environment
- Engage with users to clarify guidelines or provide feedback on content submissions
Education
B.Sc. in BZC – Techno Global University (2013-06 – 2016-07)
Intermediate in BIPC – Narayana Junior College (2011-06 – 2013-05)
High School – Shri English Medium High School
