Depz

Operations and Administration professional with experience in sales coordination, admissions management, lead tracking, reporting, documentation, and process improvement across education, manufacturing, and professional service sectors. Skilled in preparing MIS reports, managing enquiries and conversions, coordinating with cross-functional teams, and maintaining accurate operational data using Microsoft Excel and digital reporting tools.

Head of Operations & Administration at GEM International School (2016-05 – 2026-06)

• Managed admissions enquiries from initial contact to enrolment.
• Tracked enquiry status, follow-ups, and admission conversions using Excel and institutional reporting systems.
• Prepared weekly and monthly admissions and operational reports for management.
• Coordinated with parents, academic departments, administration, and finance to ensure seamless admission and onboarding processes.
• Maintained accurate admission records, documentation, and performance reports.
• Improved enquiry follow-up processes, contributing to better conversion rates.
• Overlook travel arrangements for events and competitions
• Coordinated lessons and academic sessions with teachers

Admin Head at Lawyers Arcade (2014-05 – 2016-04)

Managed Administration and client coordination along with drafting copyright replies

• Coordinated with clients regarding documentation, appointments, and follow-ups.
• Maintained confidential records and case documentation with high accuracy.
• Managed administrative reports, schedules, and correspondence.
• Tracked client enquiries and ensured timely communication and follow-up.
• Coordinated with legal professionals to ensure smooth workflow and documentation management.
• Managed Travel, logistics
• Scheduled meets and manage calendars

General Manager at R.D. Ashar (2007-05 – 2010-04)

Handled administerial duties along with sale and purchase coordination

• Coordinated with the sales team for customer enquiries, quotations, and order processing.
• Maintained sales records and generated periodic sales reports.
• Tracked customer follow-ups and order status to support timely closures.
• Coordinated with operations and customers to ensure smooth execution of orders.
• Managed sales documentation and customer communication.

Sales and Purchase coordinator at NR Chemicals (2005-01 – 2007-04)

Handled the coordination work of chemicals procurement and dispatch across India

• Assisted the sales team with enquiry management and customer follow-ups.
• Maintained customer databases and sales documentation.
• Coordinated with clients and internal departments for order processing and dispatch.
• Prepared sales reports and maintained accurate records.
• Supported day-to-day sales administration and operational coordination.

Masters in English in English – Mumbai University (2016-05 – 2019-05)

Bachelors in Commerce in Commerce – Mumbai University (1997-06 – 2000-06)