
Dhanashree Kolhe
Marketing and Client Engagement Professional
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About
Marketing and Client Engagement Professional with 3+ years of experience in corporate banking, sales support, and campaign coordination. Proven record of consistently exceeding sales targets by 120–150%, onboarding 15+ corporate partners, and driving a 25% increase in product inquiries. Skilled in CRM platforms, digital marketing tools, KYC/AML compliance, lead generation, and MIS reporting.
Experience
Senior Associate – Corporate Employee Banker at HSBC Bank (2023-03 – 2026-06)
- Onboarded new customers through corporate tie-ups, consistently achieving 120–135% of monthly acquisition targets.
- Designed brochures, newsletters, and sales strategies to support marketing initiatives, resulting in a 25% increase in product inquiries and improved customer engagement.
- Secured partnerships with 15+ companies and streamlined onboarding workflows for Employee Banking Solutions.
- Cross-sold personal loans, credit cards, and insurance products, meeting 140–150% of personal loan targets every quarter.
- Generated leads through marketing events, tele-calling, and on-ground promotions; supported wealth onboarding and investment advisory.
- Managed customer documentation, KYC/AML compliance checks, and internal reporting using LMS, RMS, and SFE platforms.
- Resolved 90% of customer complaints within 48 hours (vs. 72-hour SLA); tracked team performance via detailed MIS reporting.
- Mentored new joiners and junior staff in customer handling and internal banking processes.
Sales Manager Intern at Magnik India (2022-02 – 2022-05)
- Supported website redesign for improved UX and led brand representation at expos; converted leads into magazine and journal subscribers through direct sales and follow-ups.
Sales Intern at Decathlon India (2017-03 – 2017-09)
- Contributed to innovative in-store sales strategies and provided daily product expertise and customer assistance.
Education
MBA in Marketing – Balaji Institute of International Business (BIIB) (2021 – 2023)
BBA in Marketing – SCMIRT (2017 – 2020)
