Dhanush Ramesh
Business Operations professional with 2+ years of experience in operations, finance, customer account management, and cross-functional coordination
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About
Business Operations professional with 2+ years of experience in operations, finance, customer account management, and cross-functional coordination across manufacturing, automotive, and financial services. Proven ability to manage business operations, streamline processes, generate MIS reports, reconcile financial transactions, and improve customer experience. Currently pursuing a Business Analyst & Consulting Program (upGrad) with hands-on learning in SQL, Power BI, Advanced Excel, Python, Business Analysis, and Data Visualization.
Passionate about leveraging data-driven insights to optimize business performance and operational efficiency.
Experience
Business Operations Executive at JSW Paints (2025-02 – 2026-03)
- Managed customer accounts, onboarding, order processing, payment follow-ups and post-sales support.
- Coordinated with Sales, Supply Chain, Logistics and Finance teams.
- Generated MIS reports, tracked KPIs and maintained CRM records.
- Analysed purchasing behaviour, identified upselling opportunities and supported process improvements.
Finance Executive at Toyota Dealership (2024-01 – 2025-01)
- Managed AP/AR, invoicing, reconciliations and finance applications.
- Prepared financial reports, GST/TDS documentation and audit support.
- Improved collections through payment tracking and cross-functional coordination.
Financial Advisory Intern at SKW Financial Advisor (2023-06 – 2023-07)
- Analysed financial data, created Excel reports, supported bookkeeping, GST filings, Tally ERP and client coordination.
Education
MBA in Marketing & Human Resources – Community Institute of Management Studies, Bengaluru City University
Bachelor of Commerce in Commerce – SSMRV College, Bengaluru City University
